Customer Support Representative
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Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week
There's an opening for a Customer Support Representative in Lisbon, Portugal - ideal for Turkish speakers looking for their next move.
It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.
Your Responsibilities:
- Resolve issues efficiently without cutting corners on quality
- Respond to customer questions across phone, chat, and/or email
- Keep internal systems and case notes accurate and current
- Recognize when something needs escalating versus resolving directly
Requirements:
- Turkish: Fluent | English: B2
- Clear, professional communication style, written and verbal
- Reasonably tech-comfortable - happy learning new internal systems
- Able to stay organized when handling multiple cases at once
We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.
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