Manual QA Engineer

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity. Manual QA Engineer We are looking for an experienced and motivated QA ENGINEER to reinforce the team Clienteling with a focus on iOS App “The View”. You will organize, support and coordinate its testing activities. Your work will be primarily focused on testing activities around integrations with Salesforce Customer Services. You will be working with business and technology stakeholders to understand business requirements, technology architecture, development environments, and test infrastructure. You will define test strategies for the new system capabilities, integrations and data flows (including customers, products, ...). You will initially contribute in designing, implementing and executing end-to-end test cases, analyzing test results, and working with business and technology teams to resolve issues. Key activity of the QA ENGINEER role is to design, write and maintain manual non-regression tests, as well to participate in manual test campaigns to validate new features. You will be part of a cross-functional team that includes stakeholders from business and technical product team. In this role you will liaise directly with Scrum Master, Solution Architect, Developers and Product Owner, and grant the adherence with the Client's architecture, solutions, tools and overall implementation framework. The role requires high level of autonomy in dealing with ambiguity, ability to make justifiable decisions fast, be responsible for quality of your deliverables, have solid understanding of underlying technology, and be adaptable to changes in timelines, scope, focus and priorities. As QA Engineer within your product team you are responsible of the quality of the deliverables to be released and therefore you will have to block any delivery which may decrease the customer experience. You will operate in a global, multi-maisons environment, engaging with teams at different management levels to ensure seamless integration and performance. Key Responsibilities ▪ Design test cases to maximize requirement test coverage while optimizing required effort ▪ Prepare test phases in collaboration with the Product/Project team ▪ Run manual test cases and analyze results ▪ Log confirmed and clarified bugs then report those to the rest of the Product/Project team ▪ Help in troubleshooting ongoing Product/Project related issues ▪ Provide test exit reports and present testing results ▪ Maintain Product/Project test referential up to date and ensure it is aligned with corresponding documentation ▪ Collaborate in Agile manner with Product team participating actively in all ceremonies ▪ Collaborate with support teams to handover all required knowledge about the new data flows and integration ▪ Define test strategy and test plan for the Product/Project ▪ Review functional requirements and approve them for testing by leading definition of acceptance criteria ▪ Ensure that QA Community of Practice frameworks, tools, methodologies, best practices are applied and used consistently throughout teams, while considering adaptations when required Required Skills and Qualifications: Experience ▪ +3 years of experience as QA engineer ▪ Proven experience in manual testing for validating new features ▪ Proven history of QA activities with responsibilities for corresponding deliverables ▪ Proven ability to perform end-to-end test ▪ Proven experience in Clienteling domain is strong plus ▪ Experience of working in agile environment with remote teams and stakeholders (developers, business analysts, test managers, product owners…) ▪ Development background is a strong plus ▪ Experience of Luxury industry is a plus Technical Skills ▪ Hands-on experience in web/iOS application management and delivery. ▪ Experience in documenting business requirements and translating them into technical requirements. ▪ Strong understanding of web technologies. Tooling ▪ Proven experience working with Webservices, REST APIs and Micro Services technologies and architectures, including test tools (Postman) ▪ Experience in Payment Service Providers modules (for example: Ayden, …) is a strong plus ▪ Experience in logs analysis including monitoring tools (for example Data Dog, AEM client/server logs) ▪ Experience in GitLab, Bitbucket ▪ Experience on Jira/Zephyr is a plus ▪ Experience in test coverage review is a plus Soft Skills ▪ Customer oriented, efficient, pragmatic rather than dogmatic, with keen eye for detail and a “can-do” attitude ▪ Able to work both collaboratively and independently while maintaining a high level of productivity ▪ Excellent communication and ability to work with multinational, cross-functional teams. Education & Language ▪ Bachelor’s or Master’s degree. ▪ Fluency in English (French or other languages is a plus). Why Us Permanent contract Competitive salary Private health and life insurance from day one in the company Working hours: Monday to Friday Hybrid model Meal allowance on card/voucher Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Candidate Privacy Notice: