Customer Support Specialist

Há 2 dias


Lisbon, Portugal Cross Border Talents Tempo inteiro

Role Overview We are looking for a Danish-speaking Customer Support Specialist to join an international customer service team supporting end-users of a leading telecommunications service provider. In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting while delivering a high-quality customer experience. Key Responsibilities Handle incoming customer interactions via phone and/or digital channels Answer questions related to subscriptions, billing, and service usage Provide basic technical support and troubleshooting Offer clear, accurate, and customer-focused solutions Ensure customer satisfaction on every interaction Follow internal procedures and quality guidelines Candidate Profile Native or near-native Danish (C2 level required) No previous customer support experience required Strong communication and problem-solving skills Customer-oriented mindset and ability to work in a fast-paced environment Willingness to work rotating shifts and on-site Compensation & Benefits Base Salary: Between €900 -  €1100 gross /month (paid over 14 salaries) Performance Bonus: Between 100€ - 150€ per 12 months Meal Allowance: €7,63 per working day Health Insurance: Since day 1 (but need to pay a monthly amount) It's free after 6 months of contract. Location Hybrid / On-site – Lisbon, Portugal If youre ready to take the next step in your customer support career and work in a fast-paced, customer-focused environment, wed love to hear from you. Apply now and join an international team in Lisbon.



  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Join the Team Powering Exceptional Customer Experiences Are you passionate about helping people and solving problems with a smile? We're looking for a German-speaking Customer Support Specialist to join our dynamic team supporting a leading Video Streaming Platform. Whether you're just starting your career or bringing prior experience, this is your...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project)Contract Type: Full-time, PermanentWork Model: On-site and remote options (remote roles require relocation within Greece) Languages Required:Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese |...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project)Contract Type: Full-time, PermanentWork Model: On-site and remote options (remote roles require relocation within Greece) Languages Required:Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese |...


  • Lisbon, Portugal Cbtalents Tempo inteiro

    Marketing Customer Support Specialist – Arabic Speaking Location: Lisbon, Portugal – On-site Working Schedule: Phase 1 (Initial Period): Monday to Sunday 12-hour coverage window: 07:00 – 19:00 Shift options: 07:00 – 16:00 10:00 – 19:00 Days Off: 2 rotational days Phase 2 (At a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday...


  • Lisbon, Portugal ALIGN Tempo inteiro

    Dutch Customer Support Specialist Relocate to Lisbon.Job Openings Dutch Customer Support Specialist Relocate to Lisbon.About the job Dutch Customer Support Specialist Relocate to Lisbon.Dutch Customer Support Specialist Relocate to Lisbon with Free Permanent AccommodationLocation: Lisbon, PortugalEmployment Type: Full-timeLanguage Requirement: Fluent in...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Customer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Italian-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media...


  • Lisbon, Portugal Workster Tempo inteiro

    Workster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office. Your Tasks: Communicate with customers using various channels (telephone, email and chat)Ensure customer satisfaction and provide professional customer supportHandle customer complaints, provide appropriate...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist needed in Portugal, offering remote work, relocation support, and a competitive salary.

  • Customer Care Specialist

    1 semana atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    About the jobSpanish-Speaking Customer Care Specialist Payment SolutionsCross Border Talents is hiring on behalf of our client for the position of Customer Care Specialist for Payment Solutions project.In this role, you will provide excellent customer support, assisting users with payment solutions and inquiries. This is a full-time position with a...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also collaborate...