HR Operations

About usAt Jscrambler, our customers are at the heart of everything we do. As leaders in Client-Side Protection and Compliance, we have pioneered the integration of advanced JavaScript obfuscation with third-party tag protection into a unified platform. Our cutting-edge solutions defend our customers against cyber threats, data breaches, and IP theft, empowering businesses to innovate securely while ensuring compliance with critical standards like PCI DSS v4.0.Trusted by Fortune 500 companies and industry leaders across retail, finance, media, and aviation, Jscrambler protects online interactions at scale, enabling businesses to adopt a future-proof approach to security.But what truly sets us apart is our culture. At Jscrambler, we thrive on innovation, transforming complex challenges into impactful solutions. Collaboration is at the core of how we work – we support and learn from one another, knowing that the best results come from teamwork. We are proud to uphold the highest standards of ethics and professionalism, always respecting our clients, colleagues, and the company.When you join Jscrambler, you’re not just joining a company – you’re joining a team that values creativity, knowledge sharing, and meaningful impact. We don’t just adapt to the future of cybersecurity – we shape it. Together, let’s innovate and secure the digital world.The Role As an HR Operations, you will be at the heart of our HR function, ensuring that day-to-day HR processes run smoothly and efficiently. You will support our teams in Portugal and other Geos throughout their lifecycle, manage HR operations, and serve as the primary point of contact for all HR-related internal inquiries and external partners.This is a hands-on, operational role where your attention to detail, organization, and proactive approach will make a real impact on the team experience. We’re looking for someone who is structured yet flexible, precise yet approachable, and ready to contribute to a positive and collaborative workplace culture.What will your day-to-day be like?Be the first point of contact for team questions on HR processes, guiding them with clarity and empathy according to company policies;Help the team navigate benefits, leave entitlements, and HR processes, ensuring they feel supported at every step.Maintain accurate and up-to-date HR records in HiBob, ensuring confidentiality and compliance with data protection regulations.Track and manage leave requests, vacation balances, and absences, ensuring correct records in HiBob (for teams in Portugal and other geos); Support HR and Health & Safety audits to ensure compliance with internal and legal requirements;Manage communication and relationships with external providers such as health insurance companies, Coverflex, office cleaning, EoR/Outsourcing providers, among others; Coordinate internal events and manage office perks at our Porto office, ensuring smooth organisation and a positive employee experience;Collaborate with the finance team to ensure accurate billing and timely payment to employees for Expense Reimbursement.Identify opportunities to streamline HR processes, enhance efficiency, and improve the employee experience.Support the HR Manager with special projects, policy updates, internal communications, or employee engagement initiatives.Experience and Qualifications:2- 5 years of experience in HR Operations, HR Assistant, or similar administrative HR role;Hands-on experience with HiBob (HRIS);Solid understanding of HR processes and labour law basics;Experience supporting employees and managers across different levels and departments;Strong organisational skills, attention to detail, and ability to multitask;Ability to handle sensitive information with discretion and confidentiality;Proficiency in MS Office / Google tools;Willingness and availability to attend our Porto office whenever needed to support HR operations and office activities;Good English communication skills (minimum B2).We believe you’ll succeed in this role if you are a:Excellent Communication: Being clear, approachable, and empathetic helps employees feel supported and confident when navigating HR processes.Ownership & Accountability: Taking initiative and seeing tasks through ensures processes run smoothly and creates trust across the team.Adaptability & Resilience: Comfort with change and flexibility helps you stay effective in a fast-moving environment.Collaboration & Teamwork: Working well with the HR team, colleagues, and external partners strengthens relationships and improves results.Attention to Detail: Careful, accurate work ensures records, reports, and documentation are reliable and up-to-date.Proactivity & Positive Attitude: Bringing energy, sharing ideas, and embracing change contribute to a supportive and engaging workplace culture.Why should you join us?Be part of a dynamic and collaborative environment that encourages both personal and professional growth.Enjoy a flexible, hybrid work model designed to help you balance your career and personal life.Play an active role in our mission to strengthen web security, joining a startup that’s shaping the future of cybersecurity.Have the opportunity to make a real impact on our growth journey and contribute to innovative, high-impact solutions.Benefit from continuous learning, training, and development opportunities that support your career progression.