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Operational Risk
7 minutos atrás
About KLxKLx is the Portuguese subsidiary of Crédit Agricole S.A., a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines.Our mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international campus in Lisbon.About ResponsibilitiesThe main mission will be:KLx is expanding, and we are seeking an experienced Operational Risk & Business Continuity Manager to enhance our operational resilience and strengthen our internal control framework. In this role, you will play a central part in ensuring that KLx operates in full alignment with the Crédit Agricole Risk Management model. Reporting to the Head of Compliance & Risk, you will reinforce the team by leading the identification, assessment, and mitigation of transversal operational risks, while also developing and maintaining robust business continuity and crisis‑management frameworks.Operational Risk Monitoring Develop, implement, and maintain the operational risk management framework;Identify and assess risks across processes, systems, people, and external events;Conduct risk and control self‑assessments (RCSAs) with business units;Monitor key risk indicators (KRIs) and escalate emerging risks;Investigate operational incidents, perform root‑cause analysis, and track remediation;Support regulatory compliance related to operational risk requirements;Prepare regular risk reports and presentations for senior management and governance committees; Business Continuity & Crisis ManagementLead the development and maintenance of the Business Continuity Plan (BCP);Coordinate Business Impact Analyses (BIAs) across departments;Organize and facilitate crisis‑management exercises and scenario testing;Ensure alignment between continuity plans, IT disaster recovery, and operational processes;Liaise with the Information Systems Risk Manager, IT Head, CISO and other relevant stakeholders for risk analysis;Maintain crisis communication protocols and escalation procedures;Support rapid response during incidents, ensuring effective coordination and documentation; Governance & Culture Promote a strong risk‑aware culture across the organization;Deliver training and awareness sessions on operational risk and business continuity practices;Collaborate with internal audit, compliance, IT, and business leaders;Contribute to policy development and continuous improvement initiatives;Participate in strategic tranversal projects;Ensure alignment with regulatory and industry best practices.Who you are:Masters degree in Management, Economics, Finance;At least 4 years of experience in operational risk management, business continuity or related fields in regulated industries (banking, insurance);Strong understanding of risk frameworks, business continuity standards and latest regulatory requirements ( ex. DORA);Familiarity with risk management tools and reporting systems;Excellent analytical, problem‑solving, and communication skills;Ability to work cross‑functionally with different stakeholders;Proactive, structured, and comfortable managing multiple priorities;Working proficiency in English (French is a plus).What we Offer:Competitive Salary + Bonus + Flex Benefits + Health Insurance;Hybrid working model, allowing you to combine onsite and offsite work;Open Space with a lovely location next to Tejo, 5 minutes’ walk from Metro and Train Station, 15 minutes’ drive from Humberto Delgado’s airport;Canteen facilities (Breakfast + Lunch);Parking upon request (option to charge electrical cars);Free coffee, hot chocolate and fruits;Training (Hard and Soft Skills);International environment with more than 15 nationalities;A people oriented and friendly working environment.
