Customer Service Representative with Italian

2 semanas atrás


Lisbon, Portugal Wibit Tempo inteiro

Join a globally recognized travel & tourism brand from the comfort of your home in Portugal 🌍 As an Italian-speaking Customer Service Representative, you’ll be helping customers across various platforms while gaining professional growth in a supportive and international environment. 📞💬Location: Lisbon, Portugal (Remote)Employment Type: Fixed-term (6 months) with possible extension or permanent contractIndustry: Travel & Tourism | Customer Support | BPOLanguages: Italian (C2) & English (B2+)Compensation: Base salary + performance-based incentives💼 What You’ll Be Doing 📱 Interact with customers through phone, email, live chat, and social media 🎯 Provide clear and accurate responses while following company procedures 💡 Assist with general inquiries, product info, and basic troubleshooting 📝 Log and manage support requests in internal systems 📣 Escalate complex cases to higher-level support if needed 🤝 Collaborate with colleagues and tech teams to ensure issue resolution 📂 Prioritize and organize service tickets effectively 📢 Share ideas to enhance customer support operations🎯 What We’re Looking For 🗣️ Native or fluent Italian (C2) speaker with good English skills (B2+) 💬 Confident communicator across all channels 🧠 Quick learner with basic tech troubleshooting abilities ⚙️ Capable of adapting to new software tools and systems 🤓 Detail-oriented and highly organized multitasker 🚀 Proactive team player ready to grow in a fast-paced environment🎁 What You’ll Get 🌟 Work with a globally known travel brand 📈 Competitive salary plus bonuses based on performance 🤝 Supportive, multicultural work culture 🧳 Access to exclusive travel perks and discounts 📚 Opportunities for professional growth within the BPO industry 🎯 And much moreTake your career on a journey from the comfort of your home — apply today 🚀💼#ItalianJobs #RemoteWork #CustomerServiceJobs #LisbonJobs #BPOCareers #WorkFromHome #TravelIndustry #ItalyToPortugal #JobOpportunity #SupportRoles



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