Contact Center Operations Lead – Campaigns

Oversee the daily operation of outbound campaigns, including customer databases, agent activity, productivity, priorities, and contact rules;Coordinate the launch, modification, and closure of sales campaigns, ensuring accurate segmentation, offers, and procedures;Monitor and analyse key commercial and operational KPIs, identifying performance gaps and...

Key Responsibilities: Oversee the daily operation of outbound campaigns, including customer databases, agent activity, productivity, priorities, and contact rules; Coordinate the launch, modification, and closure of sales campaigns, ensuring accurate segmentation, offers, and procedures; Monitor and analyse key commercial and operational KPIs, identifying...

Key Responsibilities:Oversee the daily operation of outbound campaigns, including customer databases, agent activity, productivity, priorities, and contact rules;Coordinate the launch, modification, and closure of sales campaigns, ensuring accurate segmentation, offers, and procedures;Monitor and analyse key commercial and operational KPIs, identifying...

Key Responsibilities:Oversee the daily operation of outbound campaigns, including customer databases, agent activity, productivity, priorities, and contact rules;Coordinate the launch, modification, and closure of sales campaigns, ensuring accurate segmentation, offers, and procedures;Monitor and analyse key commercial and operational KPIs, identifying...

We are looking for a German-speaker Consumer Engagement Services Supervisor to join a multicultural team in Portugal. In this role, you will report to the Consumer Engagement Services Operations Lead and will be responsible for planning and executing operations for the assigned market, ensuring quality standards, strong stakeholder relationships, and an...

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future - starting with yours. Top reasons to work with TDCX - Attractive remuneration and...

Accenture Portugal is seeking an Operations Specialist to oversee the day-to-day management of outbound campaigns, including data, agents, priorities, and contact rules, in Lisbon.You will coordinate the launch, modification, and closure of sales campaigns, ensuring accurate segmentation, offers, and procedures, while monitoring key KPIs to identify gaps and...

Company description About Publicis Groupe Publicis Groupe, the world's second-largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy known as The Power of One , it puts clients at the center by promoting the growth of their business through creative...

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top reasons to work with TDCX - Attractive remuneration and...