Bilingual French

Há 3 dias

Lisboa, Portugal Cross Border Talents Tempo integral 18 000 € - 24 000 €/ano

Location: Portugal
Work Model: Hybrid after initial on-site training

About the Role

We are looking for a Bilingual French & English Customer Support Representative to join an international team in Portugal. You will support customers of a leading global brand in French and English. The role starts with on-site training and nesting, and continues in a hybrid model depending on your performance.

Key Responsibilities

  • Support customers in French and English
  • Resolve customer queries, aiming for first-contact resolution
  • Deliver a professional and positive customer experience on every interaction
  • Adapt quickly to new processes and tools during training and nesting

Requirements

  • Fluent French
  • Fluent English
  • Customer support experience is an advantage
  • Strong communication skills
  • Based in Portugal or willing to relocate

What We Offer

  • On-site training and nesting
  • Hybrid work model, depending on results
  • Multicultural environment with career growth