Bilingual French
Há 3 dias
Lisboa, Portugal
Cross Border Talents
Tempo integral
18 000 € - 24 000 €/ano
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Location: Portugal
Work Model: Hybrid after initial on-site training
About the Role
We are looking for a Bilingual French & English Customer Support Representative to join an international team in Portugal. You will support customers of a leading global brand in French and English. The role starts with on-site training and nesting, and continues in a hybrid model depending on your performance.
Key Responsibilities
- Support customers in French and English
- Resolve customer queries, aiming for first-contact resolution
- Deliver a professional and positive customer experience on every interaction
- Adapt quickly to new processes and tools during training and nesting
Requirements
- Fluent French
- Fluent English
- Customer support experience is an advantage
- Strong communication skills
- Based in Portugal or willing to relocate
What We Offer
- On-site training and nesting
- Hybrid work model, depending on results
- Multicultural environment with career growth