SaaS Account Manager – B2B Mid-Market Growth
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Somos a GuestWorld, uma empresa especializada em outsourcing e desenvolvimento de recursos humanos. Regemo-nos por uma cultura de excelência e promovemos um ambiente positivo, alinhando os objetivos dos nossos clientes com a motivação das nossas pessoas. Focamo-nos em soluções eficazes, formação contínua e parcerias assentes na confiança e na criação de valor.
Responsabilidades
- Gestão e desenvolvimento de clientes B2B (Tier II/III)
- Relação consultiva e acompanhamento próximo dos clientes
- Desenho e execução de um playbook estruturado de upsell e cross-sell no segmento Mid-Market
- Articulação com equipas internas (Produto, Tech, Operações)
- Negociação comercial e renovações contratuais
- Acompanhamento de métricas e crescimento de conta
Requisitos
- 2 anos de experiência em funções de gestão de contas num contexto B2B Mid-Market
- Experiência em tecnologia / SaaS (obrigatório)
- Forte capacidade de comunicação e relacionamento
- Experiência no fecho de negócios com clientes internacionais em múltiplos mercados
- Perfil autónomo e orientado a resultados
- Excelentes competências interpessoais e de comunicação em inglês (espanhol ou francês serão valorizados)
- Experiência em Rent-a-Car / Mobilidade é uma mais-valia
Benefícios
- Contrato direto com o cliente final
- Seguro de saúde para o colaborador e para filhos até aos 18 anos (após 3 meses de contrato)
- Adesão a ginásio (após 3 meses de contrato)
- Cartão Coverflex
- Dia extra de férias no dia de aniversário (caso coincida com dia útil)
- Dia adicional de férias por cada 5 anos de antiguidade
- Até 2 dias por ano para voluntariado ou apoio a causas solidárias
* Veja como tratamos os seus dados em www.guestworld.pt
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