Customer Care Associate in Portugal

Há 5 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here

Tasks

Your responsibilities and impact as a Customer Care Associate will be:

  • Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities
  • Call and qualify new potential clients and leads
  • Understand customer needs and provide appropriate solutions
  • Up-selling and cross-selling
  • Building and enriching their database
  • Create business opportunities and increase revenue from accounts
  • Ensure close communication with the team to share information
  • Ad-hoc support
  • Be a team player and participate in the success of the team and project
Requirements

Skills, qualifications, and interests you need to succeed in this role:

  • You have a native level of Turkish and a good level of English
  • You have EU citizenship or hold a valid work permit for Portugal
  • You are motivated, reliable and committed to your work
  • You have a previous experience in sales
  • You have a drive for excellence and professionalism
  • You have excellent communication skills
  • You are a real team player and willing to work with many other nationalities
Benefits

What's in it for you?

  • Type of contract: a long-term fixed-term contract, renewable every year
  • Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)
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