Speak English? Let's Build Career in Leading International Company in Lisbon

Há 4 dias

Lisboa, Portugal CB Talents SP Tempo integral 13 000 € - 17 000 € Contrato

Fluent in English and curious about tech? Your next career move is in Lisbon.

We're hiring Customer Experts (English Market) to support small and medium-sized businesses for a global leader in social media and digital advertising technology.

What you'll get

  • Paid training in English (around 15 working days), where you learn the tools, the products and how to handle chat, email and phone support
  • Monthly gross salary simulation of €1,237.83: €929 base salary + holiday and Christmas allowances (€77.42 each, paid monthly) + €154 meal allowance (€7/day on a prepaid card, exempt from Social Security and IRS)
  • A 12-month contract with a path to a permanent contract after 2 years
  • Private health and dental insurance after contract signature
  • 22 days of holiday, plus a compensation day if you work on a Portuguese public holiday
  • Experience with a global tech brand and an international team

What you'll do

You’ll be the helpful voice behind small businesses' growth online:

  • Support small and medium-sized businesses by chat, email and phone
  • Help them get the most from self-serve digital advertising
  • Provide pre- and post-sales, product and tool support
  • Create great customer experiences. Your main KPI is CSAT (customer satisfaction), so your empathy and warm tone really count

Who we're looking for

  • Exceptional spoken and written English (C1 minimum)
  • Empathetic, helpful and a real team player
  • Calm in tricky situations, with good de-escalation skills
Comfortable handling sensitive information A fast learner

Good to know

40 hours/week (8 hours/day plus a 1-hour lunch break) on a rotating shift pattern. Your recruiter will share schedule details during the process.

#Lisbon #LisboaJobs #CustomerService #EnglishSpeakingJobs #TechJobs #DigitalAdvertising #Hiring #TPPortugal