Director of Solutions Engineering

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us

What You'll Do As EMEA Director Of Solutions Engineering

As Director of Solutions Engineering you will be leading the EMEA Specialist Solutions Engineering team. The Specialist Solutions Engineering Team is a high-impact pre-sales group of Solutions Architects and Specialist SEs with deep domain expertise. Beyond supporting our Field SEs in discovering, architecting, and demonstrating Cloudflare technologies, this team plays a pivotal role in thought leadership- shaping technical strategies, educating customers, and driving innovation in the industry.

This position requires a blend of technical excellence, strategic vision, and leadership to ensure that the team not only delivers cutting-edge solutions but also acts as trusted advisors to customers and the broader technology community. Solutions Architects on this team are expected to bring a broad and adaptable technology skill set, enabling them to engage across multiple domains, influence industry trends, and guide customers through complex digital transformations.

As this position is central to many processes and initiatives inside the EMEA region, key responsibilities involve collaboration with cross-functional teams. You are curious in nature and are willing to roll up your sleeves and get things done across boundaries of responsibilities, e.g. when taking ownership of the coordination of escalations or when elevating the evolution of internal processes.

As a leader you foster a strong and collaborative culture within the team. The team consists of industry veterans to early-in-careers and everything in between. You empower the people in your team to learn, grow and develop themselves through mentorship and coaching at their pace, commensurate with the position and level of their career.

As the EMEA leader of the Specialists team, a key aspect of the role is to ensure we have a strong alignment with the Products Business Units. This includes helping co-defining enablement strategies, honing product feature requests processes and influencing product roadmaps to align with our customers' needs in EMEA.

Key Responsibilities:

• Represent customer needs during product discussions to influence development priorities.
• Optimize pre-sales processes to improve efficiency and scalability.
• Ensure alignment between technical solutions and business value propositions.
• Engage with customers and prospects with a multi-level selling approach.
• Oversee recruitment, onboarding, and professional development for team members.

Skill Requirements:

• Curiosity and Learning Agility
• 5+ years of experience in a prior leadership role managing technical sales, with minimum of 10-years related industry experience.
• Proven ability to inspire and manage high-performing teams.
• Familiarity with sales techniques like MEDDICC, Solution Selling and Champion Building.
• Analytical mindset with a data-driven approach to decision-making.
• Previous experience in scaling engineering teams within high-growth SaaS companies.
• Knowledge of emerging technologies and industry trends to drive innovation.

Other desirable skills areas include:

• Prior experience in the cybersecurity, networking or cloud infrastructure domains (either as an individual contributor or in a leadership role).
• Proven track record in public speaking at industry conferences.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.