Congress & Events Coordinator
Há 7 dias
Factor Chave is an integrated marketing agency specializing in the health sector. As the first Professional Congress Organization (PCO) in Portugal to receive the APECATE quality certification seal, we are committed to delivering exceptional services in congress and event management.
Position: Congress & Events Coordinator
Location: Lisbon, Portugal
Type: Full-time, On-site
Role Overview:
We are looking for an experienced Congress & Events Coordinator to join our dynamic team. The ideal candidate will have a strong background in event planning and coordination, with the ability to manage congresses and events from end-to-end. This person will be responsible for client and delegate communication, providing exceptional customer service, and supporting all event-related activities. This is an excellent opportunity for someone who thrives in a fast-paced environment.
Key Responsibilities:
- Coordinate and plan congresses and events from end-to-end.
- Manage communication with clients, delegates, and suppliers to ensure smooth event execution.
- Provide high-quality customer service, addressing inquiries and ensuring client satisfaction.
- Handle logistical arrangements, budgeting, and scheduling for events.
- Support the event team with various congress and event-related activities.
Qualifications & Requirements:
- Experience: Minimum 3 years of experience in event and/or congress coordination (mid to senior level).
- Education: Bachelor's degree in Event Management, Tourism, Communication, or a related field.
- Language Skills: Native Portuguese with a good level of English.
Skills:
- Strong event planning and management skills.
- Excellent communication and customer service abilities.
- Proficiency in Microsoft Office (especially Excel and PowerPoint).
- Strong organizational skills and ability to manage time effectively under pressure.
- Ability to multitask and handle multiple projects simultaneously.
- Client management experience and ability to tailor responses to client needs.
Preferred Experience:
- Previous experience in the medical and pharmaceutical sectors is highly valued.
- Familiarity with congress and event management processes is a plus.
Other Requirements:
- Team player with the ability to collaborate effectively.
- Availability to work on some weekends throughout the year.
What We Offer:
- A collaborative and supportive team environment.
- A relaxed and flexible work atmosphere.
- Health insurance coverage.
- Free snacks to keep you energized throughout the day.
- A day off on your birthday to celebrate your special day
If you are an organized and detail-oriented professional with experience in event coordination and an interest in the health industry, we'd love to hear from you
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