Field Delivery Specialist

2 semanas atrás


Oeiras, Lisboa, Portugal Phiture Tempo inteiro

The Field Delivery Specialist holds the accountability and responsibility for case delivery management in the regions for a specific EMEA Theatre.

The Field Delivery Specialist is aligned to the Quote to Cash delivery process. You will own, manage, and oversee the successful execution of Case Based transactions Delivery and Performance Management.

The focus of the Field Delivery Specialist is to proactively optimize & simplify customer, partner & stakeholder experience using data analytics to retrieve actionable insights. You will also be responsible for driving critical case escalation resolution.

Who You'll Work With

You will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your stakeholders & peers in-country or across EMEA/global.

Who You Are

  • You enjoy working in a fast-paced changing environment.
  • You are accountable for timely case escalation resolutions, for driving performance improvement opportunities.
  • You have the ability to work cross-functionally in all matters related to case delivery management.
  • You have a passion to leverage reporting to draw insights & facilitate issue resolution.
  • You are comfortable in leveraging different channels & engaging with cross-functional teams to reach the desired solution.
OUR MINIMUM QUALIFICATIONS
  • Strong verbal & written communication skills.
  • Strong analytical skills with the ability to interpret complex data, identifying & articulating problems.
  • Strong relationship management & stakeholder engagement skills.
  • Can clearly translate stakeholder requests into clear actions to be executed.
  • Basic knowledge in AI technologies to identify opportunities for automation and digitization in Commerce Operations.
  • Ability to influence without authority.
  • Proficiency in Microsoft Office Applications.
  • Fluent in English.
Our Preferred Qualifications
  • Knowledge on Quote to Cash process & Service Delivery.
  • Project Management skills.
WE ARE CISCO

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here is how we do it.

We embrace digital and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong) and only about hardware, but we're also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you can't put us in a box

"Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool.
#J-18808-Ljbffr
  • Field Delivery Specialist

    2 semanas atrás


    Oeiras, Lisboa, Portugal Cisco Systems, Inc. Tempo inteiro

    Field Delivery Specialist (Early in Career)Location: Oeiras, PortugalArea of Interest: Business Strategy and OperationsJob Type: Early in CareerJob Id: 1436849The Field Delivery Specialist holds the accountability and responsibility for case delivery management in the regions for a specific EMEA Theatre.The Field Delivery Specialist is aligned to the Quote...


  • Oeiras, Lisboa, Portugal Phiture Tempo inteiro

    The Field Delivery Specialist plays a pivotal role in ensuring the seamless execution of Case Based transactions delivery and performance management. This position is aligned with the Quote to Cash delivery process, where you will own, manage, and oversee the successful implementation of customer-centric solutions.Key Responsibilities:Proactively optimize...

  • Partner Delivery Specialist

    1 semana atrás


    Oeiras, Lisboa, Portugal Cisco Systems, Inc. Tempo inteiro

    Partner Delivery Specialist (Early in Career)Location: Oeiras, Portugal (Minimum 3 days per week in the office.)Area of Interest: Business Strategy and OperationsJob Type: Early in CareerJob Id: 1437937Meet the TeamYou will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your stakeholders...

  • Partner Delivery Specialist

    3 semanas atrás


    Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    Partner Delivery Specialist (Early in Career)Location: Oeiras, Portugal (Minimum 3 days per week in the office.)Area of Interest: Business Strategy and OperationsJob Type: Early in CareerJob Id: 1437937Meet the TeamYou will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your stakeholders...

  • Partner Delivery Specialist

    2 semanas atrás


    Oeiras, Lisboa, Portugal Phiture Tempo inteiro

    Location: Oeiras, Portugal (Minimum 3 days per week in the office.)Applications are accepted until further notice.Meet the TeamYou will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your stakeholders & peers in-country or across EMEA/global.Your ImpactThe Partner Delivery Specialist...


  • Oeiras, Lisboa, Portugal TN Portugal Tempo inteiro

    SAP is a leader in enterprise software, helping over 400,000 customers worldwide work more efficiently and use business insight effectively.About the JobWe are seeking a Senior Quality Specialist to join our Global Sovereign Cloud Delivery & Operations team. This role will involve working closely with technical product managers, engineers, security teams,...


  • Oeiras, Lisboa, Portugal IQVIA Argentina Tempo inteiro

    About the Job DescriptionThis role is responsible for managing the delivery of event projects related to clinical trials. The successful candidate will have experience working in event management, excellent communication skills, and the ability to work effectively in a global team.The job requires the following key responsibilities:Coordinating event...


  • Oeiras, Lisboa, Portugal Uni Systems Tempo inteiro

    About UsAt Uni Systems, we strive to push the boundaries of digital innovation. We're looking for a skilled Digital Learning Specialist to help us achieve our goals.This role involves creating immersive e-learning experiences that utilize cutting-edge technologies. You will collaborate with instructors and subject matter experts to develop engaging learning...


  • Oeiras, Lisboa, Portugal TN Portugal Tempo inteiro

    About the Role:As a DevOps Engineer, you will play a critical role in our team's mission to deliver high-quality software solutions for the Public Sector and regulated industries. Your responsibilities will include:• Designing and implementing infrastructure tools and platforms for SAP Sovereign Cloud operations.• Collaborating with cross-functional...

  • Client Delivery Manager

    2 semanas atrás


    Oeiras, Lisboa, Portugal TN Portugal Tempo inteiro

    Client Delivery Manager - SAP Enterprise Cloud Services, Porto SalvoClient:SAPLocation:Porto SalvoJob Category:OtherEU work permit required:YesJob Reference:b028b4101cbcJob Views:4Posted:15.03.2025Expiry Date:29.04.2025Job Description:We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and...


  • Oeiras, Lisboa, Portugal Phiture Tempo inteiro

    Phiture is a leading innovator in the field of Data Center Applications. As our Customer Delivery Engineering Technical Leader, you will be at the forefront of shaping cutting-edge solutions and delivering exceptional experiences to our global clients.The DCAPPS Experts team within Cisco's Technical Assistance Center (TAC) specializes in Data Center...


  • Oeiras, Lisboa, Portugal TN Portugal Tempo inteiro

    We are a company that enables you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.We are...

  • Client Delivery Manager

    3 semanas atrás


    Oeiras, Lisboa, Portugal SAP SE Tempo inteiro

    Client Delivery Manager - SAP Enterprise Cloud ServicesAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...

  • Client Delivery Manager

    3 semanas atrás


    Oeiras, Lisboa, Portugal SAP SE Tempo inteiro

    Client Delivery Manager - SAP Enterprise Cloud ServicesAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...

  • Client Delivery Manager

    1 semana atrás


    Oeiras, Lisboa, Portugal SAP SE Tempo inteiro

    Client Delivery Manager - SAP Enterprise Cloud Services At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...


  • Oeiras, Lisboa, Portugal Spektrum Tempo inteiro

    Job OverviewSpektrum is a leading provider of specialist services to apex purchasers, including NATO, UN, EU, and National Government and Defence. We support our clients with professional services, aerospace and defence sales, delivery, and operational subject matter expertise.The NATO Communications and Information Agency (NCIA) plays a critical role in...


  • Oeiras, Lisboa, Portugal BioData - Portuguese Infrastrcuture of Biological Data Tempo inteiro

    Job Title: Bioinformatics Support SpecialistBioData - Portuguese Infrastructure of Biological Data is seeking a highly skilled bioinformatics support specialist to provide technical and financial support to project investigators.Key Responsibilities:Manage ELIXIR projects and provide technical and financial support to project investigatorsDevelop and...


  • Oeiras, Lisboa, Portugal SAP SE Tempo inteiro

    Agile Project Governance SpecialistAs an Agile Project Governance Specialist at SAP SE, you will be responsible for ensuring that project governance is in place to support agile project delivery. You will work closely with cross-functional teams to identify key resources, provide governance, and ensure project success.Key ResponsibilitiesDevelop and...

  • Agile Release Specialist

    1 semana atrás


    Oeiras, Lisboa, Portugal Decskill Tempo inteiro

    Role OverviewWe are seeking a talented Agile Release Specialist to join our team. As an Agile Release Specialist, you will play a critical role in managing, coordinating, and overseeing the release of new software versions, ensuring that all software releases are delivered on time, within scope, and of the highest quality.Main ResponsibilitiesRelease...


  • Oeiras, Lisboa, Portugal TN Portugal Tempo inteiro

    At TN Portugal, we're looking for a Senior Quality Specialist to join our Technology & Engineering unit in the Customer Services & Delivery board area.About UsSAP is a global leader in enterprise software and related services. We help more than four hundred thousand customers worldwide work together more efficiently and use business insight more...