French Customer Support Representative – Hybrid
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- Location: Braga, Portugal (Hybrid)
- Schedule: Monday – Friday (Rotational shifts between 07:00 AM and 05:30 PM) | Weekends Off
- Contract Type: 6-month contract
Position Overview
Are you fluent in French and looking for a hybrid customer service role in Braga? Join a dynamic team as the primary point of contact for a leading consumer credit platform. You will handle incoming and outgoing inquiries, guide clients through financing solutions, and deliver exceptional service within a quality-driven environment.
Key Responsibilities
- Answer customer inquiries via phone regarding existing credit accounts and new financing requests.
- Analyze customer needs to deliver tailored financing options, providing clarity and reassurance throughout the process.
- Build strong, lasting customer relationships based on service excellence and trust.
- Capitalize on commercial opportunities during customer interactions to maximize sales potential.
- Manage customer files with high standards of rigor, compliance, and confidentiality.
Requirements
- Language: Native-level or fluent French proficiency.
- Skills: Strong analytical ability to assess customer requirements and recommend fitting financial options.
- Work Ethic: High level of integrity, rigor, and attention to detail in handling confidential files.
- Location: Must be based in or near Braga, Portugal.
- Equipment Note: Candidates within 50 km collect equipment in person at the office; candidates living over 50 km away will have equipment shipped.
Compensation & Package
- Base Gross Salary: €930 / month (Paid over 14 months annually)
- Welcome Bonus: €2,000 total (Distributed in 12 monthly installments during your first year)
- Complexity Bonus: €140.00 / month
- Food Allowance: €7.63 per working day
Why Braga?
Enjoy working in one of northern Portugal's most vibrant cities. Braga combines rich historic charm, dynamic culture,and modern amenities with a standard of living that balances career and leisure.
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