French customer support- in Porto

4 semanas atrás


Porto, Porto, Portugal Francisco CI Tempo inteiro

Ready to embrace a new adventure in Porto?

We are looking for fluent French speakers with a good English level, to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment.

What We Are Looking For In a Candidate

  • Speak proficiently (C1/C2) French and have a good English level (B1/B2)
  • No previous experience is demanded
  • Willingness to learn
  • Good communication and soft skills
What You Will Have To Do
  • Provide support to small and medium-sized businesses (SMBs) across multiple channels – chat (live channel), email and phone (Outbound calls are mandatory for emails and highly recommended for chat, to ensure the query has been solved in a timely manner), both in Turkish and English;
  • Provide pre- and post-sales support for all self-service products;
  • Provide product and tool support to improve clients' experience; identify trends and solve problems facing multiple SMB clients.
What You Will Be Offered
  • Attractive monthly salary, with possibility of accommodation
  • Complete paid training
  • Private health insurance after contract signature
  • Free Portuguese language classes
  • Many other benefits
Important Information

It is mandatory that you have an EU passport or full working rights in Portugal.

When you apply for this vacancy, you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.

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