German CX Quality Analyst

Speakitjobs in Lisbon is seeking a Quality Analyst to audit and monitor CX quality. You will analyze data, review calls, and coordinate with client supervisors to improve performance across programs.The role requires Dutch (mandatory) and advanced English, with initial 100% onsite work at Sete Rios followed by a hybrid model. Relocation offers and paid...

Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless...

About the job German-speaking Quality AnalystPosition: German-speaking Quality AnalystWe are seeking a German-speaking Quality Analyst to join our client's team in Lisbon. In this position, you will be responsible for evaluating and ensuring the quality, accuracy, and compliance of digital content across multiple formats. This is an excellent opportunity for...

Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless...

We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services. We are currently looking for a Quality Assurance Analyst for our project. The main goal of this position is to serve as a Subject Matter Expert (SME) for...

Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless...

About the job German-Speaking Quality Analyst Were seeking German-speaking Quality Analysts for a video streaming platform project to join our client's team. Join an international team and ensure service excellence! Responsibilities - Perform sample reviews to maintain compliance with customer standards. - Monitor team performance through reports and...

German-Speaking Quality Analyst | LisbonAre you experienced in quality assurance and ready to grow within an international video-streaming project?Approx. €20,780 gross per yearMeal and transport allowancesAnnual performance bonusHealth and life insurance with family coverage€2,000 relocation bonusSalary may increase depending on experienceYou will...

A leading customer experience provider in Lisbon seeks a Quality Analyst. This position requires strong data analysis skills and 12 months of relevant experience. You will be responsible for monitoring call performances and providing valuable feedback for training. Fluency in Dutch and advanced English are mandatory. The role offers a hybrid working model...