Customer Success Manager
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
Customer Success – Spanish Portfolio
Location: Lisbon, Portugal (On-site)
Department: Customer Success / Growth
About Simplifae
Simplifae is a European leader in eProcurement and market intelligence, bringing together multiple platforms across Iberia and Poland. With AI-powered technology and deep market expertise, Simplifae enables organizations to make smarter, data-driven decisions.
Position Overview
As a Customer Success Manager (Spanish Portfolio), you will manage and grow relationships with Spanish-speaking clients, ensuring high retention, customer satisfaction, and revenue expansion.
You will combine customer success and commercial acumen, acting as a strategic partner to clients while identifying opportunities to increase adoption and generate additional value
Key Responsabilities
- Manage a portfolio of Spanish clients, ensuring strong engagement and satisfaction.
- Drive renewals and retention, proactively identifying at-risk accounts.
- Deliver consultative support, helping clients maximize value from Simplifae solutions.
- Identify and execute upsell and cross-sell opportunities.
- Manage commercial processes, including proposals and contract updates.
- Maintain accurate client data in CRM systems.
- Analyze customer behavior, feedback, and market trends to inform strategy.
- Collaborate cross-functionally to improve product adoption and customer outcomes.
- Act as a trusted advisor and key point of contact for clients.
Education & Experience
- Up to 3 years of experience in Customer Success, Account Management, or similar roles.
- Experience with CRM platforms (Salesforce, Pipedrive, Dynamics 365, or similar).
- Background in SaaS, B2B services, or digital platforms preferred.
- Bachelor’s degree in a relevant field (preferred).
Skills & Competencies
- Strong communication and relationship management skills.
- Commercial mindset with proven upselling/cross-selling ability.
- Analytical and data-driven approach.
- Ability to manage multiple clients and priorities effectively.
- Problem-solving and adaptability.
- Fluent in Spanish and English (mandatory).
- Portuguese is a plus.
Why This Role Matters
This role is key to:
- Expanding Simplifae’s presence in the Spanish market;
- Driving customer lifetime value and revenue growth;
- Ensuring consistent and high-quality customer experience;
- Supporting strategic growth across international portfolios.
Qué ofrece
- International exposure across Iberian markets;
- Opportunity to work in a fast-growing tech environment;
- Strong career development path;
- Competitive salary and benefits.
-
Customer Success Manager
Há 10 horas
Lisboa, Lisboa, Portugal CareerWallet Tempo integralTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation...
-
Customer Success Manager
Há 9 horas
lisboa, lisboa, Portugal Salesforce Tempo integralJob Category Customer SuccessSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world...
-
Customer Success Manager
Há 23 horas
lisboa, distrito de lisboa, Portugal Michael Page Tempo integralO Customer Success Manager será responsável por liderar a equipa de Customer Success e gerir a relação com clientes do mercado do Brasil, garantindo uma experiência de excelência ao longo de processos complexos e de elevado valor. Reportando diretamente ao Board, terá um papel estratégico na retenção de clientes, desenvolvimento da receita...
-
Customer Success Manager
Há 24 horas
lisboa, distrito de lisboa, Portugal Amadeus IT Group Tempo integralJob Title Customer Success Manager Role Purpose: As a Customer Success Manager, you will work closely with travel sellers to ensure they gain maximum value from our solutions. You will foster long-term partnerships, support their goals, and contribute to their success while helping them grow their business with confidence. Key Responsibilities: Build...
-
Customer Success Manager
Há 9 horas
lisboa, lisboa, Portugal Amadeus Tempo integralJob TitleCustomer Success Manager Role Purpose:As a Customer Success Manager, you will work closely with travel sellers to ensure they gain maximum value from our solutions. You will foster long-term partnerships, support their goals, and contribute to their success while helping them grow their business with confidence. Key Responsibilities:Build and...
-
Customer success manager
Há 16 horas
lisboa, lisboa, Portugal 1033 Amadeus Soluciones Tecnologicas S.A. Tempo integralJob Title: Customer Success Manager Role Purpose As a Customer Success Manager, you will work closely with travel sellers to ensure they gain maximum value from our solutions. You will foster long-term partnerships, support their goals, and contribute to their success while helping them grow their business with confidence. Key Responsibilities Build and...
-
Customer Success Manager
Há 2 dias
Lisboa, Lisboa, Portugal 421 Sfdc Portugal, Unipessoal Lda Tempo integral 40 000 € - 60 000 € ContratoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category Customer Success Job Details About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation...
-
Customer Success Manager
Há 1 dia
Lisboa, Lisboa, Portugal Jobgether SRL Tempo integral 42 000 € - 62 000 € ContratoThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Portugal. As a Customer Success Manager, you will own the post-implementation customer journey, ensuring customers adopt, engage with, and realize lasting value from an innovative hospitality...
-
Customer Success Manager
Há 2 dias
Lisboa, Lisboa, Portugal Nimber Tempo integral 45 000 € - 65 000 € ContratoNós, na Nimber, não acreditamos em acaso. Chamou sua atenção? É ótimo. Continue a ler... Nós somos a Nimber, e não estamos apenas a preencher vagas; estamos a construir uma equipa pronta para transformar as coisas. Se está preparado para reescrever as regras e causar um impacto real, este é o seu momento. Junte-se a nós e vamos colocar o futuro...
-
Customer Success Manager
Há 24 horas
lisboa, distrito de lisboa, Portugal Leadout Capital Tempo integralCustomer Success Manager - Portugal The Experience The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer's workforce and a trusted advisor, providing...