Integration Platform Engineer Expert

Há 1 dia

Lisboa, Portugal Olisipo Tempo integral 45 000 € - 67 000 € Contrato

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Mandatory residency in Portugal;
Degree in Computer Science or equivalent relevant field;
5 to 7 years of expertise in MuleSoft platform management (platform operations, not API development);
Expertise in MuleSoft Omni Gateway (Flex Gateway), Terraform, GitHub, OpenShift, and Argo CI/CD;
Knowledge of Authentication e Authorization mechanisms and API security standards/implementation (OAuth, OpenID);
Foundational level knowledge in AWS and Azure, alongside ITIL Process competencies;
Stakeholder engagement and communication expertise, including technical information synthesis, multicultural environment collaboration, workshop/stakeholder facilitation, and influence management;
Knowledge of XML, XSD, WSDL, WS-*, Java, JSON, network fundamentals (Virtual IPs, firewalls, load balancers), certificate lifecycle management, SOAPUI, Postman (user level), Silva, and Linux;
Professional English environment (C1).

Deliver daily Level 3 operations, maintenance, service requests, and handling of escalated tickets from L2 support teams within defined SLA timelines;
Perform troubleshooting using logs, monitoring tools, and system diagnostics, conducting Root Cause Analysis (RCA) and recommending corrective actions;
Design, develop, and maintain automation scripts for repetitive operational tasks to drive continuous service improvement and reduce manual effort;
Manage platform capacity and performance to ensure availability, scalability, optimal resource utilization, and risk mitigation;
Support deployment, release, production change activities, major incidents, and service restoration, including on‑call or after‑hours support when required;
Create and maintain operational documentation, SOPs, knowledge articles, KPI tracking reports, and interface effectively between internal and external international providers.

Health insurance;
Free online training through the Udemy platform;
On‑site and remote training at Olisipo's Learning Center;
Free certifications (after passing the exam);
Discounts at Olisipo Partners (in the areas of health and well-being, fitness, travel, among others);
Free psychological consultations;
Possibility of a salary advance, without commissions.

Regime de trabalho híbrido.