Medical Customer Service in Lisbon
3 semanas atrás
You are interested in medicine? You would like to help people with a disease?
Work for a medical device company that wants to make the life of people with diabetes easier.
Your responsibilities and impact as Medical Customer Service will be:
- Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System.
- Respond to inbound calls, manage orders, coordinate product shipment to customers, provide support and direction to customers, resolve their issues in a timely and empathetic manner, and encourage customers' compliance with product utilization.
Skills, qualifications, and interests you need to succeed in this role:
- You are a fluent French speaker and have a good level of English.
- You are energetic and innovative.
- You are a fast thinker and work proactively.
- Motivation and teamwork are some of your soft skills.
- You are interested in medicine.
- You have excellent communication skills.
- You have an intercultural mind and are willing to work with many other nationalities.
What's in it for you?
- Type of contract: a long-term fixed-term contract, renewable every year.
- Working hours: full time (40h/week) on rotating shifts.
- Salary conditions (*) – 2 options:
- Including free accommodation (shared flat, all bills included): 1040€ gross/month.
- Excluding accommodation: 1240€ gross/month.
- For international candidates:
- Reimbursement of your initial flight expenses after 9 months.
- Airport pick up.
- Yearly two-way flight ticket back to your home country (within the EU).
- Help in paperwork, opening bank account, etc. upon your arrival.
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
- Real career opportunities in different career paths.
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