Medical Customer Service in Lisbon

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

You are interested in medicine? You would like to help people with a disease?
Work for a medical device company that wants to make the life of people with diabetes easier.

Your responsibilities and impact as Medical Customer Service will be:

  • Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System.
  • Respond to inbound calls, manage orders, coordinate product shipment to customers, provide support and direction to customers, resolve their issues in a timely and empathetic manner, and encourage customers' compliance with product utilization.

Skills, qualifications, and interests you need to succeed in this role:

  • You are a fluent French speaker and have a good level of English.
  • You are energetic and innovative.
  • You are a fast thinker and work proactively.
  • Motivation and teamwork are some of your soft skills.
  • You are interested in medicine.
  • You have excellent communication skills.
  • You have an intercultural mind and are willing to work with many other nationalities.

What's in it for you?

  • Type of contract: a long-term fixed-term contract, renewable every year.
  • Working hours: full time (40h/week) on rotating shifts.
  • Salary conditions (*) – 2 options:
  • Including free accommodation (shared flat, all bills included): 1040€ gross/month.
  • Excluding accommodation: 1240€ gross/month.
  • For international candidates:
    • Reimbursement of your initial flight expenses after 9 months.
    • Airport pick up.
    • Yearly two-way flight ticket back to your home country (within the EU).
    • Help in paperwork, opening bank account, etc. upon your arrival.
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
  • Real career opportunities in different career paths.
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