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Information Technology Support Specialist
4 semanas atrás
Boost IT is a Portuguese technology consultancy company, we are integrated into one of the most entrepreneurial groups in Portugal, with investment in more than 30 companies.
We want to be known for being the most dynamic, energetic and reliable company to operate in the market and, for that, we want to count on you.
If you're passionate about technology and want to work on the most relevant technology projects, then this ad could be for you
IT Support Specialist
Key Responsibilities- Manage user accounts and authentication using Microsoft Active Directory.
- Provide Windows system troubleshooting and basic user support.
- Work with ServiceNow for ticket management.
- Support and coordinate Microsoft Azure authentication and password-related tasks.
- Manage telecommunications vendors, including ordering equipment.
- Oversee company IT assets and assist in implementing projects in collaboration with the U.S. team.
- Ensure effective communication with users to resolve technical issues.
- Provide basic hardware support, such as identifying network cards and diagnosing battery issues.
- Experience in Power Platform development (not mandatory).
- Strong experience with Microsoft environments (Windows, Active Directory, Azure).
- Knowledge about ServiceNow for IT ticket management.
- Ability to manage suppliers and IT assets.
- Good troubleshooting skills and a proactive approach to problem-solving.
- Fluent English (mandatory); Spanish is a plus.
