Banking IT Support Technician

Há 2 dias

Lisboa, Portugal Randstad Digital Portugal Tempo integral 24 000 € - 36 000 € Contrato

Randstad Digital Portugal is seeking an experienced IT Support Analyst to join our on-site banking-focused operations in Lisbon. You will provide L1/L2 support across Windows, MacOS, iOS, and mobile devices, ensuring timely incident resolution and adherence to SLAs.

Working in a 100% on-site environment with rotating shifts, you will use ServiceNow for ticket management, assist with OS builds, and support disaster recovery and escalation procedures as required.