Banking IT Support Technician
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Randstad Digital Portugal is seeking an experienced IT Support Analyst to join our on-site banking-focused operations in Lisbon. You will provide L1/L2 support across Windows, MacOS, iOS, and mobile devices, ensuring timely incident resolution and adherence to SLAs.
Working in a 100% on-site environment with rotating shifts, you will use ServiceNow for ticket management, assist with OS builds, and support disaster recovery and escalation procedures as required.