French-Speaking Client Support Advisor

Há 2 dias

Braga, Portugal CloserHire Tempo integral 12 000 € - 14 000 € Contrato

1026€ x12+ 140€ bonus month — plus Meal Allowance, Paid Training. French-Speaking Client Support Advisor (Meal Card Services) in Braga, Portugal.

What you'll actually take home

1026€ x12+ 140€ bonus month

We put the figure in the advert on purpose. If it doesn't work for you, you should know that before you spend three interviews finding out.

The perks, in full

  • Meal Allowance
  • Paid Training

Everything else in the package

You also get full-time position, Monday to Friday, working hours between 07:00 and 19:00 (rotational shifts), weekends off (Saturday & Sunday), on-site role in Braga (B&M), with hybrid option possible based on performance, paid training and onboarding, stable role within an international environment, and career development and internal growth opportunities.

The job itself

CloserHire is partnering with a leading global customer experience provider to recruit a French-Speaking Customer Care Specialist for a project in the consumer benefits and incentives sector, supporting users of a meal card solution.

Day to day that means guide customers through their questions and requests with clear, accurate, and professional communication, handle inbound and outbound calls related to savings objectives and benefit solutions, present and promote alternative contract options using consultative upselling techniques aligned with customer needs, provide complete and correct information using the appropriate tools and processes, ensure a positive customer experience by maintaining a warm, solution-oriented approach, and follow internal procedures and compliance standards at all times.

What you need to bring

  • Reliable, organized, and able to work in a structured environment
  • Basic computer skills and ability to work with internal systems
  • Comfortable working with targets and upselling opportunities
  • Customer-focused mindset with a professional and friendly attitude
  • Strong communication and active listening skills
  • Previous experience in customer service, call center, or customer support is an advantage
  • French (spoken and written)

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.