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IT Technical support Technician

4 semanas atrás

Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

At AXIANS we seek the right talent, for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. It is also part of our culture to care about the environment and to carry out actions of social and environmental corporate responsibility.
This could be your opportunity to join a project of international scope, with a client that needs you to meet the challenges of digital transformation.

THE JOB
We are looking for a #TechTalent to work as a IT Technical Support Technician (Helpdesk) for a national project in the banks sector.

WHAT WE ARE LOOKING FOR

  • Very Strong soft skills with strong focus in customer service, excellent communication skills and good overall presentation (Mandatory).
  • Proven experience as a help desk technician or other customer support role not necessarily in Information technology. (Mandatory).
  • Strong analytical, problem-solving skills & troubleshooting skills.
  • Tech savvy with working knowledge of office and corporate products, technology adept and consumer.
  • Comfortable (not an expert) with Microsoft technology and products (Excel, Windows, Outlook).
  • Good understanding of collaborative tools and its importance in the current digital working era.
  • Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment.
  • Good understanding of computer systems, mobile devices and other tech products.
  • Ability to diagnose and resolve basic technical issues and beyond.
  • Good English speaker (maintain and elaborate a conversation).
  • Hardware and Software - Expert.
  • Networking and security - Practice.
  • Problem solving and critical thinking - Expert.
  • Microsoft tech savvy - Expert.
  • Main Technologies: MS Windows, M365, Printers, Audiovisual equipment (Cisco), iPhone & Mac, Smartpass, Active Directory, Network protocols - Expert.
  • English - Expert.
WHAT YOU CAN EXPECT FROM US
  • Stable professional career: Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
  • Prospects for career advancement: You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
  • Reconciliation of professional and family life: By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
  • Attractive, evolving compensation: When working with Axians customers, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and free psychology consultations.
Do you identify with this position?
If you think this position is the right fit for you and you have the #TechTalent we are looking for, send us your resume, preferably in English and in Europass format, to recrutamento.axianspt@axians.com with subject ASADTS.RM.DB

Learn more about Axians
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