Business Consultant
2 semanas atrás
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Business Consultant (Oracle Retail), LisboaClient:Olr
Location:Lisboa, Portugal
Job Category:Other
EU work permit required:Yes
Job Description:Business Consultant is responsible for participating in functional and process facets of Oracle Retail software implementations by applying retail industry knowledge and Oracle Retail software functionality.
Essential Duties and Responsibilities:
- Assist in the definition of project objectives, scope, organization, timelines, and overall approach.
- Consider and define implementation and integration alternatives.
- Collaborate with the OLR functional team consistent with this Project Charter and the Project Plan.
- Act as a contact for the system functionality advice and provide coaching to the client business process team users.
- Define the system configuration requirements, identify gaps and recommend system modifications and process changes to optimally satisfy business requirements using the Oracle Retail suite of applications.
- Document functional requirements for modifications and support the design process for the client.
- Escalate project issues that cannot be resolved within his/her sphere of influence and/or authority to the Project Manager.
- Assist the client Business Process Team Leader to develop the strategy and plan the work required by the Business Process Team to support implementation.
- Perform go-live assessments to determine the readiness of the system as well as client and support teams.
- Maintain detailed knowledge of the functional capabilities and integration points of the Oracle Retail solution.
- Maintain an in-depth understanding of a subset of the following retail concepts: merchandising, inventory management, warehouse management, store operations, planning/forecasting, replenishment, and pricing.
- Assist with the documentation of 'As Is' business processes and the development of 'To Be' business processes.
- Schedule and participate in workshop sessions for clients to address the business process requirements with Oracle Retail functionality.
- Ensure follow up and resolve issues arising from workshop sessions and/or related to business processes and system functionality.
- Drive test plan definition, creation and execution.
- Facilitate the logging, reporting, and resolution of application issues.
- Additional duties as assigned.
Secondary Duties and Responsibilities:
- Support development of functional product knowledge for clients and OLR team members.
- Assist in handoff to support team upon successful project completion of the implementation.
Essential Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable adjustments will be considered to enable individuals with disabilities to perform the essential functions.
- Understanding of Oracle Retail solution functional concepts, integration points, and functional application knowledge.
- Demonstrable record in successful large scale package software implementation.
- Demonstrable experience in the definition of business process definition and improvement.
- Working knowledge of the practices, procedures and principles of project management.
- Ability to identify and proactively solve problems for Oracle Retail clients.
- Strong client negotiation and demonstrated consulting skills.
- Understands and demonstrates financial responsibility as related to the overall project budget and timelines.
- Capable of driving process improvement.
- Strong interpersonal skills with the ability to influence.
- Ability to work with clients to build a sense of shared ownership and minimize potential resistance.
- High degree of initiative, motivation and problem solving skills.
- Ability to be flexible and adapt to change in a complex global organization.
- Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills.
- High degree of initiative, accuracy, efficiency, and attention to detail.
- Ability to maintain a positive attitude under stressful circumstances.
- Ability to maintain confidentiality when dealing with proprietary information.
- Proficient with MS Office applications (Word, Excel, PowerPoint).
Education and Experience:
- Degree in a Computer Science or 3+ years of related experience.
- Previous consulting or participation in large-scale integration projects.
- 3+ years in the Retail IT industry.
- 3+ years of Oracle Retail related experience.
- 3+ years of direct retail operations experience preferably across multiple retail sectors.
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