German-Speaking Insurance Company Customer Rep – Lisbon, Portugal
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Still in Germany? This role is in Lisbon, Portugal and the move is paid for. 1374€ base.
Where this job is
To be clear before you read on: the job is in Lisbon, Portugal, not in Germany. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.
What the move covers
- Accomodation for candidates outside of Portugal - Room in company apartment for 12 months for a fixed cost of 280EUR, deducted from salary. Inside
- Portugal - only available if candidates are coming directly from a competitor. Reimbursement of flight ticket on the 6th month of work, up to 400EUR. Health
- Insurance since day 1 for small amount, free after 6 months Notes:
What you'll earn in Portugal
1374€ base
On top of the salary
- Accommodation Provided
- Flights Covered
- Private Health Cover
- Paid Training
The role
CloserHire is partnering with a global leader in customer experience and technology solutions to recruit a German-speaking Customer Service Representative for an insurance-related project in Lisbon, Portugal. In this role, you’ll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience. This is a fantastic opportunity to be part of a multicultural team and work in a fast-paced, supportive
Day to day that means closerHire is partnering with a global leader in customer experience and technology solutions to recruit a German-speaking Customer Service, representative for an insurance-related project in Lisbon, Portugal. In this role, you’ll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience. This is a fantastic opportunity to be part of a multicultural team and work in a fast-paced, supportive environment with clear opportunities for career advancement. Key Responsibilities, handle incoming calls and chats from customers with inquiries about their insurance policies, process service requests in the client’s policy administration system, compose and send responses to emails and letters, including contract documents and policy information, conduct indexation and electronic archiving using internal document management tools, and manage requests for policy changes, including updating payment methods.
The rest of the package
You also get full-time position with indefinite contract, on-site role in a central Lisbon location, full paid training to prepare you for the role, performance-based incentives and bonus opportunities, referral bonus program for recommending new colleagues, and access to career development programs, language courses, and learning platforms A dynamic, multicultural work environment with growth potential.
Living in Portugal
Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
From applying to your first day on the ground is usually about five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
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