Customer Care Specialist — Hybrid Role, SAP Skills
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HCL Technologies Limited is seeking a customer service professional for voice support in Lisbon. You will handle inquiries via phone, email or chat, raise tickets, and coordinate with cross-functional teams to ensure timely resolutions in line with SLAs.
The role includes SAP-based data checks and dispatch tasks, with a focus on service quality and continuous improvement. The position offers a permanent contract, hybrid work model, and benefits such as private health and life insurance from day