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Content Reviewer

Há 1 mês

Lisboa, Lisboa, Portugal Genpact Tempo inteiro

Job Description - Content Reviewer - Process Associate - English - On site Lisbon (HMS057833)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of the Content Reviewer - Process Associate - English - On site Lisbon.

If you are willing to take up a new challenge and find yourself easily in the back-office support for the customer, seems we have just a perfect job offer

Responsibilities
  1. Understand and remain up to date with content policies and guidelines shared by the customer.
  2. Analyze online videos, social media, web page and advertising content for compliance.
  3. Examine the content which could be in text, image, audio, video or other format daily.
  4. Identify content that is not in compliance with requirements and flag for action.
  5. Give feedback for policies/tools/processes improvements.
  6. Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to.
  7. Train other team members regarding the daily tasks whenever urgent and requested by the manager.
Qualifications

Minimum qualifications

  1. Proficient level of English, min C1.
  2. Previous experience in content moderation would be an asset.
  3. High School Degree.
  4. This job will require working in a 24/7 schedule with alternating shifts and reviewing content that might be highly egregious in nature, every day.
What can we offer?
  1. Attractive salary.
  2. Stable job offers - employment contract.
  3. Work in a multicultural and diverse environment with employees from over 30 countries.
  4. Genpact supports language courses, professional trainings and great career development opportunities.
  5. Free access to our award-winning learning platform.
  6. Benefits such as Private Medical Package, Meal Vouchers or Access to wellness programs.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

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