Dutch-Speaking Customer Support Specialist In Lisbon
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Do you want to represent well-known brands from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you
Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
- Log all inbound and outbound contacts and update customer records
- Perform technical troubleshooting with customers
- Support customer orders by providing relevant information
- Track and follow up on cases to ensure timely resolution
- Build strong, professional relationships with customers and show empathy
- Identify opportunities to up-sell and cross-sell
- Fluent in Dutch and English (C1 level)
- Strong communication skills
- Customer-oriented mindset
- Ability to handle multiple tasks in a fast-paced environment
- Team player with a proactive attitude
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Dutch-Speaking Customer Support Specialist
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