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Há 1 mês
Social network you want to login/join with:
Client:Hartmann Recruitment
Location:Job Category:Other
EU work permit required:Yes
Job Reference:6a755713f224
Job Views:4
Posted:20.03.2025
Expiry Date:04.05.2025
Job Description:Hartmann Recruitment was founded in 2024 by Dennis Hartmann with a simple mission: to help people find exciting career opportunities abroad. After more than a decade of living and working internationally, Dennis knows firsthand the ups and downs of starting fresh in a new country. That's why Hartmann Recruitment is here, not just to help you land a job, but to support you every step of the way as you embark on your next big adventure.
Are you interested in working for one of Europe's leading online retail platforms? Join the team as a Customer Support Representative and help millions of customers shop seamlessly – all while working from the comfort of your own home
About the RoleAs a Customer Support Representative, you'll assist customers with their online shopping experience. From resolving inquiries to providing guidance on orders, you'll help create an effortless and enjoyable journey for every user. This fully remote role offers flexibility, growth opportunities, and the chance to be part of a dynamic, international environment.
Your Responsibilities- Assist customers effectively: Respond to Dutch-speaking customer inquiries via phone, email, or chat, offering clear and helpful guidance.
- Resolve customer issues: Help with questions about orders, returns, and account settings, ensuring timely resolutions.
- Stay informed: Keep up-to-date with the platform's product range and policies to provide accurate support.
- Contribute to customer satisfaction: Use your problem-solving skills to ensure a smooth and enjoyable experience for every customer.
- Fluency in Dutch (spoken and written) and good English skills (B2 level or higher).
- Interest in working in e-commerce and strong communication skills.
- Ability to work independently and efficiently in a remote environment.
- Tech-savviness and a quick learner when it comes to new tools and systems.
- Availability to start in February or March 2025.
- Remote Work: Work from anywhere in Portugal while staying connected to a supportive team.
- Flexible Start Dates: Options to begin in February or March 2025.
- Competitive Package: A market-standard salary with additional benefits.
- Professional Development: Access to training, coaching, and career growth opportunities.
- Engaging Culture: Be part of a diverse, international team with an open and collaborative work environment.
- Be part of one of Europe's most well-known e-commerce platforms.
- Gain valuable experience in a fast-growing industry while working remotely.
- Enjoy flexibility, personal growth, and the opportunity to make a difference for customers every day.
