(French-speaking) Support Center Representative Lisbon, Portugal

Há 24 horas

Porto, Portugal Cbtalents Tempo integral 30 000 € - 40 000 € Contrato

Overview

(French-speaking) Support Center Representative – Lisbon, Portugal. Job opening for French-speaking Customer Service Representatives to join an international team supporting a global client. The role offers a dynamic, multicultural environment and the opportunity to develop customer service skills.

Responsibilities

  • Handle inbound customer inquiries via phone, email, and chat.
  • Assist with product information, troubleshooting, and issue resolution.
  • Deliver excellent customer service while ensuring a positive customer experience.
  • Follow up on customer requests and escalate issues when necessary.

Qualifications

  • Fluent French (C1/C2)
  • Good English communication skills (B2)
  • Excellent problem-solving and communication skills
  • Willingness to relocate to Portugal
  • European Passport, no sponsorship provided
  • Previous customer service experience is a plus but not mandatory

Benefits

  • Competitive salary and performance-based incentives
  • Relocation package to support your move to Portugal
  • Full training provided
  • Opportunity to work in an international environment with career growth potential