Italian-Speaking Customer Support Specialist
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
Italian-Speaking Customer Support Specialist
Fluent in Italian and English and enjoy helping people? Join an international customer support team in Lisbon , where you’ll help customers resolve everyday questions with clear, friendly and professional support.
This is a full-time opportunity , with paid training to prepare you for the role. Previous customer service experience is welcome, but not required .
What You’ll Do
- Support Italian-speaking customers by phone, email and chat;
- Answer questions about products, services and account-related matters;
- Handle customer requests and complaints with empathy and professionalism;
- Understand each customer’s needs and find practical solutions;
- Escalate complex cases to the appropriate teams when needed;
- Keep customers informed about the progress of their enquiries;
- Record interactions accurately and contribute to service quality and customer satisfaction.
What You’ll Bring
- Fluent Italian and a strong command of English ;
- Good communication and listening skills;
- A patient, empathetic and customer-focused approach;
- Problem-solving skills and attention to detail;
- Confidence using computers and learning new systems;
- The ability to organise tasks and work well in a team.
- Experience in customer service or a contact centre is an advantage, but not mandatory .
Salary and Benefits
- Monthly salary;
- Performance-based bonuses ;
- Health insurance and employee discounts;
- Fully paid initial training ;
- Ongoing learning and career development opportunities;
- An international, multicultural working environment.
Location and Working Hours
Location: Lisbon, Portugal;
Data protection: Personal data provided will be processed for this recruitment and selection process in accordance with the GDPR.
-
Lisboa, Lisboa, Portugal CareerWallet Tempo integralItalian-Speaking Customer Support Specialist – Lisbon, Portugal Location: Lisbon, Portugal Client: Major BPO client Languages: Native-level Italian + B2 English Relocation: Candidates currently living outside Portugal are welcome to apply! About the Role Are you a native-level Italian speaker looking for an exciting career opportunity in...
-
Lisboa, Lisboa, Portugal CareerWallet Tempo integralItalian Speaking Customer Support Specialist | Lisbon Job Description We are recruiting Italian-speaking Customer Support Specialists for an on-site position based in Lisbon, Portugal , delivering premium customer care across digital communication channels for a global consumer brand. In this role, you will act as the key touchpoint for...
-
Lisboa, Lisboa, Portugal Global People Sphere Tempo integral 25 000 € - 35 000 € ContratoAre you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a global company in sunny Lisbon as an Italian‑Speaking Customer Support Specialist, providing top‑notch assistance to international clients. What You´ll...
-
Lisboa, Lisboa, Portugal Savior Artigos Texteis Lda Tempo integral 12 000 € - 17 000 € ContratoItalian-Speaking Customer Support Specialist – Lisbon, PortugalLocation: Lisbon, PortugalClient: Major BPO clientLanguages: Native-level Italian + B2 EnglishRelocation: Candidates currently living outside Portugal are welcome to apply!About The RoleAre you a native-level Italian speaker looking for an exciting career opportunity in Portugal? Join an...
-
Lisboa, Lisboa, Portugal CareerWallet Tempo integralCross Border Talents in EU-based operations seeks an Italian Speaker Customer Service Representative to support Italian-speaking customers and deliver excellent service in a fast-paced, multicultural environment. Relocation within the EU is required, with relocation support provided. You will handle inquiries about products, services and billing, document...
-
Lisboa, Lisboa, Portugal CareerWallet Tempo integralCross Border Talents in Lisbon, Portugal is hiring a Customer Support Representative to be the first point of contact for customers. The role requires fluency in Italian and a good command of English, on-site work, and a focus on patient, clear communication across multiple channels. You will handle inquiries via phone, chat, and email, escalate issues,...
-
lisboa, lisboa, Portugal Cross Border Talents Tempo integralCross Border Talents in EU-based operations seeks an Italian Speaker Customer Service Representative to support Italian-speaking customers and deliver excellent service in a fast-paced, multicultural environment. Relocation within the EU is required, with relocation support provided. You will handle inquiries about products, services and billing, document...
-
Lisboa, Lisboa, Portugal Hiring International Academy Tempo integral 24 000 € - 32 000 € ContratoHiring International Academy is seeking an Italian Speaker Customer Service Representative to join our international support team. The role involves assisting Italian-speaking customers and delivering an excellent customer experience in a fast-paced, multicultural environment.Willingness to relocate within the EU is required. The candidate will handle...
-
Lisboa, Lisboa, Portugal CBT Tempo integral 12 000 € - 14 000 € ContratoCBT in Lisbon is seeking fluent Italian speakers to join our international customer support team. You will assist users with accounts, technical issues, and platform navigation to ensure a high-quality experience.Responsibilities include handling inquiries via email and chat, troubleshooting login and account issues, and documenting cases in internal systems...
-
Lisboa, Lisboa, Portugal Kats Recruitment Tempo integral 16 000 € - 25 000 € ContratoItalian Speaking Customer Support Specialist | LisbonJob DescriptionWe are recruiting Italian-speaking Customer Support Specialists for an on-site position based in Lisbon, Portugal, delivering premium customer care across digital communication channels for a global consumer brand.In this role, you will act as the key touchpoint for Italian-speaking...
