German-Speaking Customer Service Pro for E‑Commerce

Há 3 dias

Lisboa, Lisboa, Portugal Concentrix Tempo integral 16 740 € - 23 436 € Contrato

Concentrix in Lisbon, Portugal, is seeking a Customer Service Representative (German‑Speaking) for our global e‑commerce project. The role is on‑site in Lisbon, supporting clients across social platforms and ensuring adherence to service guidelines.

You will resolve issues, track CS metrics, and maintain high service levels, with training provided and opportunities for career development. Fluency in German (C1) and English (B2) is required, along with a college degree and experience in a call