German Customer Support Associate Lisbon, Portugal
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German Customer Support Associate Lisbon, Portugal
Starting Date: 11 December 2025
Start your career in 2025 with a new professional opportunity in Lisbon, Portugal. We are seeking German-speaking Customer Support Associates to join a prestigious international company. This is a chance to develop your career while experiencing life in one of Europes most welcoming and scenic capitals.
Location: Lisbon, Portugal
Contract Type: Full-time
Salary: 1100 per 14 months
Performance Bonus: 135 per 12 months
Complexity Bonus: 120 per 11 months
Why Lisbon?
Lisbon offers a harmonious blend of historical charm, coastal beauty, and modern lifestyle. Whether exploring traditional markets, riverside promenades, or historic streets, the city provides a motivating environment to live and grow professionally.
Role Overview
As a Customer Support Associate, you will provide accurate information, guide customers through their questions, and help maintain a high standard of service. You will join a multicultural and energetic team representing a global brand.
Working Model and Schedule
This position is on-site.
Monday to Friday 08:00 AM to 08:00 PM (Rotational)
Saturday and Sunday 08:00 AM to 05:00 PM
Days Off: Two rotational days
Requirements
- German C1 minimum
- English B1-B2 minimum
- EU citizenship or valid Portuguese work permit
What We Offer
- Competitive salary
- Performance and complexity bonuses
- Supportive international environment
Important Note:All extra bonuses may be withheld in cases of contract breaches such as absenteeism, persistent lateness, disciplinary issues, inappropriate behavior, underperformance, and similar situations.
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