English C1/C2 in Lisbon? Join a Banking
Há 2 dias
Lisboa, Portugal
Cbtalents
Tempo integral
18 000 € - 24 000 € Contrato
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Already based in Lisbon and looking for your next opportunity?
Join an international Banking & Finance project as an Ops Customer Expert and bring your industry experience to a dynamic customer-focused environment.
Your role
- Assist customers with banking and financial matters
- Support customers through phone, chat and email
- Help resolve payment-related issues, disputes and potential fraud cases
- Manage customer requests and work towards effective solutions
- Deliver a professional and supportive customer experience
What we're looking for
- C1/C2 level of English
- 1+ year of relevant experience in Banking, Financial Services or Insurance, with exposure to the Irish market
- Strong communication and problem-solving skills
- Comfortable working 24/7 rotating shifts
- Currently based in Lisbon
- EU citizenship or valid authorization to work in Portugal
- Willingness to work on-site in Lisbon
What we offer
- Competitive package with performance bonuses
- Health Insurance
- 40 hours/week
- Multicultural and international work environment