English C1/C2 in Lisbon? Join a Banking

Há 2 dias

Lisboa, Portugal Cbtalents Tempo integral 18 000 € - 24 000 € Contrato

Already based in Lisbon and looking for your next opportunity?

Join an international Banking & Finance project as an Ops Customer Expert and bring your industry experience to a dynamic customer-focused environment.

Your role

  • Assist customers with banking and financial matters
  • Support customers through phone, chat and email
  • Help resolve payment-related issues, disputes and potential fraud cases
  • Manage customer requests and work towards effective solutions
  • Deliver a professional and supportive customer experience

What we're looking for

  • C1/C2 level of English
  • 1+ year of relevant experience in Banking, Financial Services or Insurance, with exposure to the Irish market
  • Strong communication and problem-solving skills
  • Comfortable working 24/7 rotating shifts
  • Currently based in Lisbon
  • EU citizenship or valid authorization to work in Portugal
  • Willingness to work on-site in Lisbon

What we offer

  • Competitive package with performance bonuses
  • Health Insurance
  • 40 hours/week
  • Multicultural and international work environment