French Customer Advisor
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French Customer Advisor - Porto, Portugal
French Customer Advisor - Porto, Portugal
Porto, Portugal, PT
Job Description:
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are youFrenchnative or fluent with strongEnglishcommunication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you
Your future project: join ourFrench Customer Advisorteam.
As a customer advisor specialist, your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level ofFrench(C2)
- Advanced level ofEnglish(at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal (work on site - Porto)
Benefits.
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today
Provider
Description
Enabled
SAP as service provider
"route" is used for session stickiness
"careerSiteCompanyId" is used to send the request to the correct data center
"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Provider
Description
Enabled
Google Analytics 4
A web analytics service that tracks and reports website traffic.
Facebook Pixel
An analytics tool that allows us to measure and optimize Facebook ads, build targeted audiences and remarket to our website users.
Google AdSense
Tracks when someone clicks on our ad and identifies them when they visit our website and complete an action, such as a form submission or sign-up.
LinkedIn Insight
Provides demographic insights about our website users. Supports optimization of campaigns and retargeting of our website users.
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