French Travel Agent in Porto | Fixed Shifts
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
Grow Your Career in Customer Support – Car Rental Project
Are you passionate about customer service and interested in working in the travel and mobility industry? Join an international and supportive team where you’ll help customers with car rentals, bookings, vehicles, and related services.
If you are customer-focused, detail-oriented, and enjoy finding effective solutions, this is a great opportunity to develop your customer service skills while working in a fast-paced and international environment.
Role Overview:
As a Customer Specialist within a Car Rental Project, you will provide professional support to customers throughout their rental journey, assisting with a wide range of booking and service-related requests.
You will assist customers with reservations, vehicle information, rental agreements, payments, pick-up and return details, modifications, cancellations, and general inquiries through phone, email, chat, and other digital channels.
Your main objective will be to understand customer needs and provide clear, accurate, and timely solutions, ensuring a smooth and positive experience throughout the rental process.
Key Responsibilities:
- Provide professional, friendly, and efficient customer support via phone, email, chat, and other digital channels.
- Assist customers with inquiries related to car reservations, vehicle availability, rental agreements, payments, pick-up and return procedures, and services.
- Provide clear and accurate information while following company policies, procedures, and established guidelines.
- Understand customer needs and provide appropriate solutions efficiently and within the required timeframe.
- Handle customer questions, concerns, and complaints professionally, escalating complex cases to the relevant teams when necessary.
- Assist customers with booking modifications, cancellations, extensions, and other rental-related requests.
- Accurately record customer interactions, requests, actions, and resolutions in internal systems.
- Collaborate with internal departments and rental locations to investigate and resolve customer issues effectively.
- Maintain high standards of customer service, accuracy, productivity, and customer satisfaction.
- Stay up to date with vehicle options, rental services, booking processes, company policies, and procedures through ongoing training.
Requirements:
- Language Skills: Fluent in French (C1/C2 level) and English (B2 level)
- Eligibility: EU citizenship or valid Portuguese residency card
- Experience: Minimum 1 year of experience in Customer Support
- Skills: Strong analytical, creative, and communication abilities
- Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field
Why join us:
- Competitive Salary: Your expertise and dedication are rewarded
- Language Bonus: Additional rewards for your language proficiency
- Meal Allowance: Daily support during your work hours
- Health & Life Insurance: Comprehensive benefits for your well-being
- Collaborative Team: Be part of a communicative and supportive work environment
- Relocation Assistance: Smooth transition support for your move
- Onsite Work: Engage and grow in a collaborative office environment
-
Porto, Porto, Portugal Cross Border Talents Tempo integralBegin Your Career in Travel Agent!Passionate about travel and helping others?Join a global, customer-centric team where you'll play a key role in delivering outstanding travel experiences.If you thrive in a fast-paced environment, enjoy solving problems, and love assisting customers, this is the perfect opportunity to build your career in the travel...
-
French Travel Agent in Porto | Fixed Shifts
Há 6 horas
porto, distrito de porto, Portugal BlueView Talent Tempo integralGrow Your Career in Customer Support - Car Rental Project! Are you passionate about customer service and interested in working in the travel and mobility industry? Join an international and supportive team where you'll help customers with car rentals, bookings, vehicles, and related services. If you are customer-focused, detail-oriented, and enjoy finding...
-
Italian Travel Agent in Porto | Fixed Shifts
Há 19 horas
porto, porto, Portugal Cross Border Talents Tempo integralBegin Your Career in Travel Agent! Passionate about travel and helping others? Join a global, customer-centric team where you’ll play a key role in delivering outstanding travel experiences. If you thrive in a fast-paced environment, enjoy solving problems, and love assisting customers, this is the perfect opportunity to build your career in the travel...
-
Porto, Porto, Portugal Cross Border Talents Tempo integral 19 000 € - 26 000 € ContratoBegin Your Career in Travel Customer Agent! Passionate about travel and helping others? Join a global, customer-centric team where you'll play a key role in delivering outstanding travel experiences. If you thrive in a fast-paced environment, enjoy solving problems, and love assisting customers, this is the perfect opportunity to build your career in the...
-
Porto, Porto, Portugal Cross Border Talents Tempo integral 18 000 € - 24 000 € ContratoGrow Your Career in Customer Support – Car Rental Project! Are you passionate about customer service and interested in working in the travel and mobility industry? Join an international and supportive team where you’ll help customers with car rentals, bookings, vehicles, and related services. If you are customer-focused, detail-oriented, and enjoy...
-
Porto, Porto District, Portugal CareerWallet Tempo integralGrow Your Career in Customer Support – Car Rental Project! Are you passionate about customer service and interested in working in the travel and mobility industry ? Join an international and supportive team where you’ll help customers with car rentals, bookings, vehicles, and related services . If you are customer-focused, detail-oriented, and enjoy...
-
French Customer Agent in Porto | Fixed Shifts
Há 17 horas
Porto, Porto, Portugal Cross Border Talents Tempo integral 13 392 € - 18 972 € ContratoKickstart Your Career in CustomerAgent!Looking to build a rewarding career in customer service? Join a collaborative and customer-first team where communication, problem-solving, and delivering outstanding support are valued every day. If you're empathetic, detail-oriented, and enjoy helping people, this opportunity is the perfect place to grow...
-
German Travel Advisor in Porto | Fixed Shifts
Há 10 horas
porto, porto, Portugal Cross Border Talents Tempo integralBegin Your Career in Travel Advisor! Passionate about travel and helping others? Join a global, customer-centric team where you'll play a key role in delivering outstanding travel experiences. If you thrive in a fast-paced environment, enjoy solving problems, and love assisting customers, this is the perfect opportunity to build your career in the travel...
-
Italian Travel Advisor in Porto | Fixed Shifts
Há 17 horas
Porto, Porto, Portugal Cross Border Talents Tempo integral 26 000 € - 34 000 € ContratoBegin Your Career in Travel Advisor! Passionate about travel and helping others? Join a global, customer-centric team where you'll play a key role in delivering outstanding travel experiences. If you thrive in a fast-paced environment, enjoy solving problems, and love assisting customers, this is the perfect opportunity to build your career in the travel...
-
Porto, Porto, Portugal BlueView Talent Tempo integral 18 000 € - 26 000 € ContratoBegin Your Career in Travel Agent! Passionate about travel and helping others? Join a global, customer-centric team where you'll play a key role in delivering outstanding travel experiences. If you thrive in a fast-paced environment, enjoy solving problems, and love assisting customers, this is the perfect opportunity to build your career in the travel...