2nd Line Application Support Analyst
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HN Services Portugal is seeking an experienced Application Support Analyst (Level 2) to join our team in Portugal. The role focuses on providing 2nd line support for enterprise applications, including Miles (Sofico).
You will diagnose incidents, perform root cause analysis, and collaborate with developers and vendors to implement sustainable fixes. The ideal candidate brings strong problem-solving skills, solid SQL basics, and excellent communication in English and French, written and spoken.