Czech-Speaking Customer Support Specialist — Sofia, Bulgaria

Há 4 dias

Portugal Recruitment By Ierotheos Tempo integral 6 800 € - 14 000 € Contrato

Mercier Consultancy Group is seeking a Czech-speaking Customer Support Specialist to work on-site in Sofia, Bulgaria. The role involves handling customer inquiries via phone, email, and live chat, with a focus on SLA compliance and quality service within the international office environment.

Responsibilities include resolving complex issues, maintaining CRM records, and collaborating across teams to ensure customer satisfaction.