Operations Customer Expert – Dutch
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Remote - Lisbon, Portugal We are looking for a Dutch-speaking Customer Expert to provide friendly and professional customer support via phone and email. Key Responsibilities:
Assist customers with orders, deliveries, payments, refunds, and returns. Troubleshoot issues and ensure a smooth customer experience. Act as a point of contact for external sellers. Resolve inquiries efficiently while maintaining high service quality. Requirements:
Fluent in Dutch and good command of English. Strong communication and problem-solving skills. Customer-oriented, proactive, and adaptable. Previous customer service experience is a plus. Working Schedule:
40 hours per week, 8 working hours per day plus a 1-hour lunch break. Rotational shifts Monday to Sunday, between 07:00 and 23:00. Remote position based in Lisbon, Portugal.