German-speaking Customer Excellence Representative
2 semanas atrás
Job Title: German-Speaking Customer Excellence Representative
Location: Remote (Based in Portugal)
Start Date: ASAP
Job Description:
Are you passionate about delivering exceptional customer service and have a flair for sales? We're looking for a motivated, German-speaking customer excellence representative to join our team. In this role, you will be the first point of contact for our German-speaking clients, offering top-tier support, and ensuring every customer's experience is seamless and memorable.
This is a fantastic opportunity to work remotely from Portugal while being part of an exciting and growing team.
What You'll Do:- Provide outstanding customer support in German via phone, email, or chat
- Offer detailed product and service information to address customer needs
- Handle customer inquiries, complaints, and concerns with professionalism
- Maintain high levels of customer satisfaction at all times
- Rotative shifts, 5 days a week
- Health insurance
- A dynamic and supportive work environment
- Work remotely, offering flexibility to balance professional and personal life
- Fluency in German (written and spoken)
- Intermediate in English (written and spoken)
- Experience in sales is a plus
- Excellent communication skills and the ability to solve problems
- Ability to work in a rotating shift schedule
- Must be based in Portugal
If you're ready to join a team that values customer excellence and offers great benefits, we'd love to hear from you
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