Quality Leader

Há 24 horas

Almada, Setúbal, Portugal Konecta Portugal Tempo integral 42 000 € - 60 000 €/ano

Konecta Portugal seeks an experienced Quality Manager to lead the Quality function across customer operations. You will drive the Quality strategy, ensure operational excellence and transform insights into measurable improvements.

You will partner with Operations, Training, WFM and Talent Acquisition to define KPIs, monitor performance and implement calibration sessions that raise the standard across teams. A strong focus on continuous improvement is essential.