French & English Speaking Customer Support Advisor | Lisbon, Portugal

Há 1 dia

Amadora, Lisboa, Portugal WW Talents Tempo integral 11 000 € - 13 000 € Contrato

Are you fluent in French and English currently based in Portugal? Join an international customer service team in Lisbon and develop your experience in a professional, multicultural environment.

Location

Sete Rios, Lisbon, Portugal – On-site (No relocation support is provided)

Compensation & Benefits

  • Base salary: €1,100 gross/*14- month
  • €150 Language Package
  • Performance & attendance bonus up to €80
  • €7 meal allowance per working day

Work Schedule

Monday–Sunday: 08:00–22:00 with rotating shifts (5 days/week; 8 hours/day; 2 rotating days off per week)

Your Role

As a Customer Support Advisor, you will assist French-speaking customers, handle inquiries, and provide clear and effective solutions while delivering a positive customer experience.

Responsibilities

  • Provide professional customer support.
  • Respond to customer inquiries and requests.
  • Identify customer needs and offer suitable solutions.
  • Handle customer concerns efficiently and professionally.
  • Maintain high standards of service and customer satisfaction.

Requirements

  • Strong French & English language skills (C1/C2) for professional customer communication.
  • Good communication and problem-solving skills.
  • Customer-focused and professional approach.
  • Availability to work rotating shifts, including weekends.
  • Currently based in Portugal.

Take the next step in your Customer Support career and join an international working environment in Lisbon.