French & English Speaking Customer Support Advisor | Lisbon, Portugal
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Are you fluent in French and English currently based in Portugal? Join an international customer service team in Lisbon and develop your experience in a professional, multicultural environment.
Location
Sete Rios, Lisbon, Portugal – On-site (No relocation support is provided)
Compensation & Benefits
- Base salary: €1,100 gross/*14- month
- €150 Language Package
- Performance & attendance bonus up to €80
- €7 meal allowance per working day
Work Schedule
Monday–Sunday: 08:00–22:00 with rotating shifts (5 days/week; 8 hours/day; 2 rotating days off per week)
Your Role
As a Customer Support Advisor, you will assist French-speaking customers, handle inquiries, and provide clear and effective solutions while delivering a positive customer experience.
Responsibilities
- Provide professional customer support.
- Respond to customer inquiries and requests.
- Identify customer needs and offer suitable solutions.
- Handle customer concerns efficiently and professionally.
- Maintain high standards of service and customer satisfaction.
Requirements
- Strong French & English language skills (C1/C2) for professional customer communication.
- Good communication and problem-solving skills.
- Customer-focused and professional approach.
- Availability to work rotating shifts, including weekends.
- Currently based in Portugal.
Take the next step in your Customer Support career and join an international working environment in Lisbon.