Customer Service
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Join our client's team in Lisbon, Portugal, as a Customer Service professional on-site. In this role, you will provide essential support to customers, utilizing your Dutch and English language skills to ensure high satisfaction.
Additional Information
- Previous customer service experience with knowledge of CRM systems, ticketing tools, or chat platforms is a plus.
Requirements
- Fluent Dutch and English language skills.
- Exceptional verbal and written communication skills.
- Ability to clearly and professionally explain complex features or event details.
- Proven ability to manage multiple customer interactions simultaneously across various platforms (phone, chat, email, social media) while maintaining high satisfaction.
- Active riders and motoricycle enthusiasts are strongly preferred.
Responsibilities
- Provide clear and professional explanations of features or event details to customers.
- Manage multiple customer interactions simultaneously across various platforms, including phone, chat, email, and social media.
- Maintain high customer satisfaction through effective and professional communication.
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