Online Consultant
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We are hiring a skilled Online Consultant to join our team in Lisbon
As an Online Consultant you will be responsible for providing excellent customer service and support to our clients through various online platforms Your role will involve building strong relationships with customers understanding their needs and providing them with personalized solutions You will also be responsible for managing and resolving customer complaints as well as promoting our services and products The ideal candidate will have excellent communication skills strong problem-solving abilities and a passion for delivering exceptional customer experiences This is a contract position with accommodation provided
Responsibilities
- Interact with customers through online channels such as chat email and social media
- Build strong relationships with customers by understanding their needs and providing personalized solutions
- Resolve customer complaints in a timely and professional manner
- Promote our services and products to potential customers
- Stay up-to-date with industry trends products and services
- Meet or exceed sales goals by actively engaging with customers
- Collaborate with team members to improve processes and customer experience
Requirements
- Proven work experience as an Online Consultant or similar role
- Excellent communication skills both written and verbal
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectivelyFamiliarity with online platforms such as chat email and social media
- Sales or customer service experience is a plus
- Proficiency in multiple languages is a plus
Salary
We offer a competitive salary of 1400$ per month for this position
Location
This position is based in Lisbon Portugal
Accommodation
Accommodation will be provided for the duration of the contract
If you are passionate about delivering exceptional customer experiences through online channels we would love to hear from you
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