Customer Service Representative

1 semana atrás


Porto, Porto, Portugal TN Portugal Tempo inteiro

Social network you want to login/join with:

Customer Service Representative - Beauty Advisor (Italian Market), PortoClient:

Cross Border Talents

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c7bd64fe90d2

Job Views:

3

Posted:

05.04.2025

Expiry Date:

20.05.2025

Job Description:

We are looking for Italian Speakers to join our multinational client as Customer Service Representatives - Beauty Advisors in Porto, Portugal. If you have a passion for beauty and skincare, excellent communication skills, and fluency in Italian and English, this is the perfect opportunity for you.

Location: onsite, at the client's office accessible via metro, train, and bus

Responsibilities:
  1. Provide customer support via live chat, phone, emails, and web forms.
  2. Handle inquiries related to product information, beauty advice, returns, deliveries, and refunds.
  3. Offer personalized beauty recommendations and care advice.
  4. Address customer concerns regarding data privacy (GDPR) and subscription management.
  5. Process and report health-related customer concerns following internal guidelines.
  6. Maintain accurate records of customer interactions and feedback.
Requirements:
  1. Fluent in Italian (C2 level) and proficient in English (B2 level).
  2. Strong communication and interpersonal skills.
  3. Passion for beauty and skincare.
  4. Customer-oriented mindset with problem-solving abilities.
  5. Ability to work in a dynamic and fast-paced environment.
  6. Previous experience in customer service or beauty advisory is a plus.
  7. EU ID or a valid residence card for Portugal.

Duration: 5 days (8 hours per day) conducted in English.

Comprehensive product training, customer management techniques, and system navigation. Training compensation will be provided upon successful completion.

Working Conditions:

40 hours per week on a rotational shift schedule.

Workdays: Monday to Saturday, between 08:00 and 20:00.

Portuguese public holidays apply, with compensatory leave for working on holidays.

12-month renewable contract, with potential for permanent employment after two years.

If you are passionate about beauty and customer service, we invite you to apply and join our dynamic team in Porto

#J-18808-Ljbffr

  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Role OverviewWe are seeking a highly skilled and motivated customer service representative to join our team in Porto, Portugal.As a customer service representative, you will be the primary point of contact for customers, handling inquiries, resolving issues, and providing exceptional customer experience.


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a critical role in ensuring our customers receive exceptional service and support.You will be responsible for handling customer inquiries, providing product...


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Customer Service Representative (German Speaking), PortoClient:CBTalentsLocation:Porto, PortugalJob Category:OtherEU work permit required:YesJob Reference:d3b178979c65Job Views:4Posted:15.02.2025Expiry Date:01.04.2025Job Description:Job Title: Customer Service Representative (German Speaking)Location: Porto,...


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    Ria Money Transfer is seeking a dedicated and results-driven customer service representative to join our team in Porto. As a customer service representative, you will be responsible for providing exceptional customer service, processing transactions accurately, and working effectively in a fast-paced environment.About the Role:You will interact with...


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    Company Overview"The role of a Customer Service Representative at TN Portugal involves providing top-notch support to customers via phone, email, and chat. Our ideal candidate is someone who can communicate effectively in Dutch and has a passion for delivering exceptional customer experiences.In this position, you will be part of a dynamic team that works...


  • Porto, Porto, Portugal Cbtalents Tempo inteiro

    Job Title: Customer Service Representative (German Speaking) Location: Porto, Portugal Employment Type: On-Site Salary: 1,100 per 14 months Job Type: Full-time Job Description: We are seeking an enthusiastic Customer Service Representative who is fluent in German to join our dynamic team in Porto.This role requires a commitment to exceptional customer...


  • Porto, Porto, Portugal Bluwalk Tempo inteiro

    **Job Overview**At Bluwalk, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, handling their inquiries, complaints, and requests in a professional and empathetic manner.The ideal candidate will have excellent communication skills,...


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    About the RoleWe are looking for a Customer Service Representative with excellent communication skills to provide top-notch service to our customers.The ideal candidate will be responsible for actively selling and advising customers throughout the shop, with good powers of persuasion and a friendly attitude.


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    At TN Portugal, we are committed to providing exceptional customer experiences. As a Customer Service Representative, you will play a critical role in achieving this goal.Job OverviewIn this role, you will be responsible for handling customer inquiries, resolving issues, and providing support across various products and services.You will interact with...


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with: Customer Service Representative (German Speaking), Porto Client: CBTalents Location: Porto, Portugal Job Category: Other EU work permit required: Yes Job Reference: d3b178979c65 Job Views: 4 Posted: Expiry Date: Job Description: Job Title: Customer Service Representative (German Speaking) Location: Porto,...


  • Porto, Porto, Portugal CBTalents Tempo inteiro

    Job Title: Customer Service Representative (German Speaking) Location: Porto, Portugal Employment Type: On-Site Salary: 1,100 per 14 months Job Type: Full-time Job Description: We are seeking an enthusiastic Customer Service Representative who is fluent in German to join our dynamic team in Porto. This role requires a commitment to exceptional customer...


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    At TN Portugal, we're on the hunt for a skilled customer service representative to join our team as a German Language Support Specialist. This role is perfect for individuals who have a knack for communication and are fluent in both German and English. As a Customer Service Representative for PVH, you'll be working closely with customers via phone, email,...


  • Porto, Porto, Portugal Recruitment Solutions Tempo inteiro

    About the RoleRecruitment Solutions is seeking a Customer Service Representative to handle the Dutch Market for one of our multinational clients.The ideal candidate will be responsible for ensuring an outstanding customer experience by providing quick and reliable follow-up of all customer requests, answering in a timely manner, and solving pro-actively any...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Social network you want to login/join with:Customer Service Representative (German), PortoClient:David Kennedy RecruitmentLocation:Porto, PortugalJob Category:OtherEU work permit required:YesJob Reference:761742918ab0Job Views:4Posted:16.03.2025Expiry Date:30.04.2025Job Description:Our company delivers exceptional recruitment services on a global scale,...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Social network you want to login/join with:Customer Service Representative (Italian), PortoClient:David Kennedy RecruitmentLocation:Porto, PortugalJob Category:OtherEU work permit required:YesJob Reference:147b180e73d1Job Views:3Posted:28.03.2025Expiry Date:12.05.2025Job Description:Our company delivers exceptional recruitment services on a global scale,...


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team in Porto, Portugal.The ideal candidate will have a native or fluent level of Italian and advanced English skills. As a customer advisor specialist, your daily responsibilities will include providing first contact resolutions to customer queries,...


  • Porto, Porto, Portugal Jobtome-All Tempo inteiro

    Company OverviewCome and work with us at Jobtome-All, a company that values outstanding customer representation. We are looking for a talented individual to join our Danish Customer Advisor team.Job DescriptionAs a Customer Service Representative, your daily responsibilities will include:Providing first contact resolutions to customer queries.Offering...


  • Porto, Porto, Portugal CareerForge Tempo inteiro

    About the RoleWe are looking for a highly skilled Customer Service Representative to join our team onsite in Porto, Portugal. As a customer service representative, you will be responsible for providing excellent customer service and ensuring that all customer inquiries are resolved efficiently and effectively.


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Job Summary: We are seeking a skilled Customer Service Representative to provide exceptional support to small and medium-sized businesses across multiple channels. The ideal candidate will have great communication skills, problem-solving aptitude, and a high school diploma or equivalent.About the Role: As a Customer Service Representative, you will be...


  • Porto, Porto, Portugal TalenTrail Tempo inteiro

    Customer Service Role OverviewTalentTrail is seeking a highly skilled Customer Service Representative to join their team. The ideal candidate will possess excellent communication skills and the ability to work effectively in a dynamic environment.This role involves serving as the first point of contact for retail banking customers, addressing and resolving...