Housekeeping Supervisor

3 semanas atrás

Lisboa, Lisboa, Portugal Hyatt Tempo inteiro

Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )

Hyatt Housekeeping Supervisor in LISBON, Portugal

Description:

We are looking for a Housekeeping Supervisor to join our pre-opening team at Andaz Lisbon.

Expected to open in Q3 2025, Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital – and it will represent a key milestone in Hyatt's continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon. Located in the center of Lisbon's bustling Baixa district and situated along the main pedestrian road, Rua Augusta, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 170 guestrooms, with the surrounding four satellite buildings of the hotel offering guests various private suites to choose from. This unique Urban Resort in the city center will allow guests to fully embrace the locale and experience authentic Lisbon.

We are looking for a talented and passionate Housekeeping Supervisor to join our pre-opening team at Andaz Lisbon.

Responsibilities:

  1. Supervise Housekeeping Staff: Oversee daily housekeeping operations, including scheduling, assigning tasks, and monitoring performance.
  2. Inspection: Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and quality standards are met.
  3. Training: Train and mentor housekeeping staff on proper cleaning techniques and hotel policies.
  4. Inventory Management: Manage housekeeping inventory, including linens, cleaning supplies, and equipment.
  5. Guest Relations: Address guest complaints and resolve housekeeping-related issues promptly.
  6. Compliance: Ensure compliance with health and safety standards, including proper handling of chemicals.
  7. Collaboration: Collaborate with other departments to support overall hotel operations and guest satisfaction.
  8. Pre-Opening Tasks: Assist in setting up housekeeping systems and processes, training staff, and ensuring readiness for hotel opening.

Qualifications:

Previous housekeeping experience, with at least 1–2 years in a supervisory role.

Strong organizational and leadership skills.

Attention to detail and commitment to maintaining high standards.

Excellent communication and problem-solving abilities.

Working in a luxury hotel environment, especially during the pre-opening phase, can be exciting and dynamic. You'll play a crucial role in establishing efficient housekeeping processes and ensuring the hotel's cleanliness and guest satisfaction from the very beginning.

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

  • Long term career growth opportunities
  • A motivated and connected team
  • 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
  • And a company that truly cares

Be part of something bigger. Make a difference in the lives of those around you. Join a company that values empathy, wellbeing, respect, integrity, experimentation, inclusion. Discover why Hyatt is consistently ranked as one of the world's best places to work.

Primary Location: PT-11-Lisbon

Job Level: Full-time

Job: Administrative

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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