Sales Support Engineer

Há 7 dias


Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

Our client, a leading international technology company based in Amersfoort (Utrecht area, Netherlands), is looking for a skilled Sales Support Engineer / Application Engineer who is fluent in Italian. If you have a strong Electronics or AV (Audio Visual) engineering background and enjoy working in a technical-commercial role, this opportunity is for you

Responsibilities/Tasks

As Sales Support Engineer/Application Engineer you will become a technical expert on professional AV products, system design, and applications.

The Application Engineer position is a technical engineering position within the Sales Department. The primary responsibilities of this position revolve around manning the 'Hot Line support system and as such the position requires an individual to perform both technical/engineering and sales/customer service related tasks.

  • Provide new product ideas and changes to future products;
  • In house product testing for technical issues experienced in the field;
  • Answering the Hot Line support call, troubleshooting technical problems with professional AV systems over the phone;
  • Traveling to, and representing the company at trade shows and dealer events, including participation in set up and tear down of such events;
  • Thorough understanding of the product line, product functions, features, and applications;
  • Developing a working knowledge of competitive products and related technologies;
  • Providing product availability and pricing information over the phone to the dealers and end users and other sales related tasks as needed;
  • Training of sales team members and new employees as well as the dealers and end users.

Requirements

  • Graduate in Electrical and or Electronics engineering from an accredited college, university or equivalent with 3 to 5 years Experience in Audio Visual Systems Design and/or Implementation;
  • Able to present products, solutions, and technology to the client base;
  • Excellent knowledge in Audio Visual system designing or commissioning;
  • Team worker with a professional and friendly attitude that demonstrates a genuine desire to help solve problems in a friendly atmosphere;
  • Native written communication skills in Italian and fluent English;
  • Valid Driving License will be an added advantage.

This is a full-time position with a competitive compensation and benefits package. If you are an experienced Electronics Engineer with a passion for technical support and a desire to work with a dynamic and growing company, we encourage you to apply today.

This role is a hybrid working environment.

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