German Customer Support in Porto
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
German Customer Support in Porto (No Phone Calls)
Job Openings German Customer Support in Porto (No Phone Calls)
About the job German Customer Support in Porto (No Phone Calls)
Join a dynamic, team-oriented environment where your digital know-how and problem-solving skills make a real impact. If you’re a strong writer who likes helping people and feels comfortable with today’s online tools, this position could be ideal for you. You’ll assist customers only through chat and email — no phone support required.
Role Overview:
As an E-Commerce Customer Support Specialist, you’ll help deliver seamless and positive online shopping experiences. Using clear, friendly written communication, you’ll guide customers, handle issues, and support a reliable, easy-to-use platform. This role suits people who enjoy structured workflows, value customer satisfaction, and want to grow in a tech-driven setting.
Key Responsibilities:
- Support customers through chat and email with accurate, professional, and empathetic responses
Follow SOPs to solve issues efficiently or escalate when needed
Meet performance targets, including quality standards and SLAs
Keep up with product changes, platform updates, and best practices through regular training
Stay customer-focused, offering straightforward, effective solutions
Share feedback and insights to improve processes and enhance the customer experience
Requirements:
- Proficiency in German (C1 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in Customer Support or a related role
- Strong analytical, leadership, and communication abilities
- Desire to learn and advance in the field
- Competitive Salary: Your expertise and dedication are rewarded
- Meal Allowance: Daily support during your work hours
- Collaborative Team: Be part of a communicative and supportive work environment
- Relocation Assistance: Smooth transition support for your move
- Onsite Work Environment: Be part of a supportive and communicative team
-
German Customer Support in Porto
Há 3 dias
Guimarães, Braga, Portugal Cross Border Talents Tempo integral 32 000 € - 42 000 € ContratoGerman Customer Support in Porto (No Phone Calls) Job Openings German Customer Support in Porto (No Phone Calls) About the job German Customer Support in Porto (No Phone Calls) Join a dynamic, team-oriented environment where your digital know-how and problem-solving skills make a real impact. If you’re a strong writer who likes helping people and feels...
-
German Customer Support in Porto
Há 24 horas
Guimarães, Braga, Portugal Cross Border Talents Tempo integral 30 000 € - 35 000 € ContratoGerman Customer Support in Porto - 3000 Euros Signing Bonus(Emails & Chats ONLY) Job Openings German Customer Support in Porto - 3000 Euros Signing Bonus(Emails & Chats ONLY) About the job German Customer Support in Porto - 3000 Euros Signing Bonus(Emails & Chats ONLY) Start Your Journey in Tech Support – Help Users Worldwide! Join a dynamic and...
-
German-Speaking Customer Support — Porto
Há 2 dias
Guimarães, Braga, Portugal Career Nest Academy Tempo integral 11 000 € - 16 000 € ContratoCareer Nest Academy is seeking a German-speaking Customer Support Specialist to join an international project in the Sports & Leisure E-Commerce sector. Based in Porto, Portugal, the role offers a hybrid work model with on-site support and a full-time schedule.The position demands native or near-native German (C1/C2) and strong English skills for internal...
-
German Customer Support Specialist
Há 3 dias
Guimarães, Braga, Portugal Cross Border Talents Tempo integral 32 000 € - 42 000 € ContratoCross Border Talents in Porto is seeking a German-speaking Customer Support Specialist to handle chat and email inquiries without phone calls, ensuring clear, friendly written communication. You will follow SOPs, resolve issues, and meet SLAs while staying updated on product changes. Onsite team environment, relocation assistance, and meal allowance are...
-
Guimarães, Braga, Portugal Cross Border Talents Tempo integral 30 000 € - 35 000 € ContratoA customer service company in Braga is seeking a German Customer Support professional to assist users through email and chat. The ideal candidate should be proficient in German (C2 level) and English (B2 level), with experience in customer support. This role includes responding to inquiries swiftly, following support protocols, and contributing to a...
-
Guimarães, Braga, Portugal The Career Nest Tempo integral 11 000 € - 16 000 € ContratoRole OverviewAre you a fluent German speaker passionate about active lifestyle, sports, and delivering great customer experiences?On behalf of our client—a leading European customer experience and business process outsourcing partner, we are actively seeking a motivated German-Speaking Customer Support Specialist to join an international project supporting...
-
Guimarães, Braga, Portugal Career Nest Academy Tempo integral 11 000 € - 16 000 € ContratoRole Overview: Are you a fluent German speaker passionate about active lifestyle, sports, and delivering great customer experiences? On behalf of our client—a leading European customer experience and business process outsourcing partner—we are actively seeking a motivated German-Speaking Customer Support Specialist to join an international project...
-
Guimarães, Braga, Portugal The Career Nest Tempo integral 11 000 € - 16 000 € ContratoThe Career Nest is seeking a German-speaking Customer Support Specialist to join our international project in Porto, Portugal. The role is full-time with rotational shifts, offering a hybrid on-site/work-from-office model and a monthly salary package with bonuses.You will handle inquiries via multiple channels, support orders and deliveries, and maintain...
-
French Customer Support in Porto
Há 4 dias
Guimarães, Braga, Portugal Cross Border Talents Tempo integral 17 000 € - 23 000 € ContratoFrench Customer Support in Porto (No Phone Calls) - 2000 Euros Signing Bonus Job Openings French Customer Support in Porto (No Phone Calls) - 2000 Euros Signing Bonus About the job French Customer Support in Porto (No Phone Calls) - 2000 Euros Signing Bonus Start Your Journey in Tech Support – Help Users Worldwide! Join a dynamic and collaborative team...
-
French Customer Support in Porto
Há 2 dias
Guimarães, Braga, Portugal Cross Border Talents Tempo integral 30 000 € - 40 000 € ContratoFrench Customer Support in Porto - 2000 Euros Signing Bonus(Emails & Chats ONLY) Job Openings French Customer Support in Porto - 2000 Euros Signing Bonus(Emails & Chats ONLY) About the job French Customer Support in Porto - 2000 Euros Signing Bonus(Emails & Chats ONLY) Start Your Journey in Tech Support – Help Users Worldwide! Join a dynamic and...
