French Customer Service Rep.
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We are currently hiring Customer Service Representatives to join an international support team based in Lisbon. This role is focused on delivering high-quality customer support in a structured and professional environment.
This position offers the opportunity to work within a multicultural team supporting global customers while developing your career in customer service operations.
What You Will Do
- Handle customer inquiries via phone, email, and chat in French
- Provide accurate and timely customer support
- Assist customers with issue resolution and service-related questions
- Escalate complex cases to relevant internal teams when required
- Maintain proper documentation of customer interactions
- Ensure high standards of customer satisfaction and service quality
Requirements
- French communication skills required
- Currently based in Lisbon, Portugal
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a structured support environmentPrevious customer service experience is an advantage but not mandatory
What We Offer
- Competitive salary package
- Performance-based bonus system
- Structured training and onboarding
- Career development opportunities in an international environment
- Supportive and multicultural team culture
If you are interested in building your career in customer service within an international team based in Lisbon, we would like to hear from you.
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